HackingHacking OtherCustomer Data InvolvedIdentity (basic)Government IDHigh

Teleperformance USA, Inc

bd_ee3105f4c2673439 · schema v1 · pii pii-v1

Severity

High

Discovered

Nov 4, 2022

Filed

Dec 7, 2022

To disclose

5 weeks

Affected · nationwide

5,5821 in this filing

Linked

3 filings

Confidence

50%

Full breach record for Teleperformance USA, Inc →

Teleperformance USA, Inc. experienced an external system breach on November 4, 2022, which was discovered on the same day. The breach resulted in the compromise of names and Social Security numbers. The company notified the single affected Maine resident on December 7, 2022, and offered identity theft protection services through Experian. A total of 5,582 individuals were affected by the breach.

J jump to incidentP pin to compareR raw source

Maine clockDiscovered Nov 4, 2022 → Filed with AG Dec 7, 202233d ⏱ ME AG >30d5 weeks discovery → filing

⚠ occurrence dateThe stored discovery date equals the breach OCCURRENCE date. Detection is normally later, so this OVERSTATES the delay — a 'late' verdict here may not be real.

Incident timeline

discovery → filing · 5 weeks / 33 days

Nov 4, 2022

Begins

Nov 4, 2022

Discovered

Dec 7, 2022

Filed

This filing is one of 3 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Massachusetts State AGbd_50e9470825099c802022-12-07Candidate
Indiana State AGbd_89cf4da8911c867d2022-12-07Verified

Name: Teleperformance USA, Inc
norm: teleperformance usa

Name: Teleperformance USA, Inc
norm: teleperformance usa

Discovered: Nov 4, 2022
Breach occurred: Nov 4, 2022
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Dec 7, 2022
Affected individuals: 5,582state + nationwide
Data types: Identity (basic)Government ID
Data elements: Social Security number
Attack vector: Unauthorized Access

Changes made: Offered Experian’s IdentityWorksSM - Credit 1B for identity detection and resolution.
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(33 days from discovery to filing)
Compliance flags: ME AG >30d · 33d
Discovery-date grounding: occurrence dateThe stored discovery date equals the breach OCCURRENCE date. Detection is normally later, so this OVERSTATES the delay — a 'late' verdict here may not be real.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: Nov 4, 2022
→ Filed with AG: Dec 7, 2022
33d 30 days (soft) ME AG >30d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: Nov 4, 2022 → Filed with AG: Dec 7, 2022	33d	30 days (soft)	ME AG >30d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

Massachusetts State AGDec 7 · first

Indiana State AGDec 7 · first

Maine State AGDec 7 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/7554f5d0-fe8e-4e87-8506-7603c9b372ef.shtml
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 7, 2022
Raw hash: a7bb1c37f299805188ace5913b24a9fea2bef029f59e3b16996c0252673ffffb

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityTeleperformance USA, Inc

Victim entityTeleperformance USA, Inc

Incidentdiscovered Nov 4, 2022

Stated responseOffered Experian’s IdentityWorksSM - Credit 1B for identity detection and resolution.

ComplianceME AG >30d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov