Social EngineeringRetail & ConsumerRetailPhishingStolen CredentialsCustomer Data InvolvedDelayed DiscoveryIdentity (basic)Government IDFinancial accountMediumContained

Maplecrest Ford Lincoln of Union

bd_edff85367be24484 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Sep 22, 2017

Filed

Jan 19, 2018

To disclose

17 weeks

Affected

1state residents only

Confidence

67%

Full breach record for Maplecrest Ford Lincoln of Union →

Maplecrest Ford notified the NH Attorney General that an employee's email account was compromised via phishing on September 22, 2017. Forensic review confirmed access to customer PII including names, SSNs, credit card numbers, and driver's license numbers. One NH resident was affected. Notices were sent January 19, 2018, offering credit monitoring.

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Incident timeline

discovery → filing · 17 weeks / 119 days

Sep 22, 2017

Discovered

Jan 19, 2018

Filed

vs. sector median

+9 wks slower

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: Maplecrest Ford of Mendham
norm: maplecrest ford of mendham
Domain: maplecrestford.com

Name: Maplecrest Ford Lincoln of Union
norm: maplecrest ford lincoln of union
Domain: maplecrestfordlincolnunion.com
Industry: Retail & Consumerllm

Discovered: Sep 22, 2017
Materiality determined: —
Notification sent: Jan 19, 2018
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government IDFinancial account
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General
Initial access: phishing_link

During the incident: Required a password change for the potentially compromised account, as well as for all employee accounts
Commenced an investigation into the incident
Retained an independent computer forensic firm to analyze the extent of any compromise to the email account and the security of the emails and attachments contained within it
Changes made: Provides cybersecurity awareness training to the Maplecrest Ford workforce
Continually evaluates and modifies its practices to enhance appropriate security and privacy measures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 17 weeks(119 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/maplecrest-ford-20180119.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 19, 2018
Raw hash: c99469fefa478eac2374a5d17456104104dc3049404b827c41d8dafe1ffe6979

Reporting entityMaplecrest Ford of Mendham

Victim entityMaplecrest Ford Lincoln of Union

Incidentdiscovered Sep 22, 2017

Stated responseRequired a password change for the potentially compromised account, as well as for all employee accounts

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov