HackingHealthcareHealthcareStolen CredentialsSupply Chain (3P Vendor)Customer Data InvolvedData ExfiltratedFinancial accountIdentity (basic)PHIHealth (basic)LowContained

Retrieval Masters Creditors Bureau d/b/a American Medical Collection Agency

bd_eacb6b6544ce7291 · schema v1 · pii pii-v1

Severity

Low

Discovered

May 15, 2019

Filed

Jul 24, 2019

To disclose

10 weeks

Affected

684state residents only

Linked

5 filings

Confidence

70%

Full breach record for Retrieval Masters Creditors Bureau d/b/a American Medical Collection Agency →

Laboratory Medicine Consultants (LMC) notified Washington AG of a data breach involving its business associate, American Medical Collection Agency (AMCA). Unauthorized access to an AMCA database on March 21, 2019, exposed patient PII (name, address, DOB, balance) and financial account data. LMC notified 684 Washington residents on July 24, 2019, and terminated its relationship with AMCA.

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Incident timeline

undetected · 55 days

discovery → filing · 10 weeks / 70 days

Mar 21, 2019

Begins

May 15, 2019

Discovered

Jul 24, 2019

Filed

vs. sector median

1 wks faster

This filing is one of 5 about the same incident.View merged incident

Part of Retrieval-Masters Creditors Bureau, Inc supply-chain incident (2019) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

California State AGbd_0ad11e0dda9d21e82019-07-24Verified
Montana State AGbd_1aa0406d480bd6572019-07-24Verified
Oregon State AGbd_aab21214547d16dd2019-07-25 · +1dVerified
HHS OCRbd_da949aa867da07022019-07-25 · +1dVerified

Name: Laboratory Medicine Consultants, Ltd.
norm: laboratory medicine consultants

Name: Retrieval Masters Creditors Bureau d/b/a American Medical Collection Agency
norm: retrieval masters creditors bureau d b a american medical collection agency
Also named: Retrieval Masters Creditors Bureaudba oflegal entity
American Medical Collection Agencydba oftrade name
Industry: Healthcarellm

Discovered: May 15, 2019
Breach occurred: Mar 21, 2019
Undetected for: 55 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jul 24, 2019
Affected individuals: 684state-resident count only
Data types: Financial accountIdentity (basic)PHI
Data elements: NameDate of birthMedical information
WA-stated cause: Cyberattack
WA-stated duration: lifecycle Unknowndexposure Unknownd
WA-stated discovery: Found after the fact
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1195 Supply Chain CompromiseT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Notified Washington Attorney General
Third party: via Retrieval Masters Creditors Bureau d/b/a American Medical Collection Agencybusiness associate
Initial access: external_remote_services

During the incident: Engaged cybersecurity experts to assist with the investigation
Stopped using AMCA for collection efforts
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 10 weeks(70 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 5 states

View merged incident ↗

California State AGJul 24 · first

Montana State AGJul 24 · first

Washington State AGJul 24 · first · this page

Oregon State AG+1d

HHS OCR+1d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://agportal-s3bucket.s3.amazonaws.com/databreach/BreachM10500.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 24, 2019
Raw hash: b3b37bf5b0576ad478fe0bd665863778a5693de2f5f3ffbb81feb24814a50588

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entityLaboratory Medicine Consultants, Ltd.

Victim entityRetrieval Masters Creditors Bureau d/b/a American Medical Collection Agency

Incidentdiscovered May 15, 2019

Stated responseEngaged cybersecurity experts to assist with the investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceagportal-s3bucket.s3.amazonaws.com