Centene Management Corporation
bd_ea3dd49699c731f0 · schema v1 · pii pii-v1
Full breach record for Centene Management Corporation →An employee of business associate Centene Management Company downloaded data files containing PHI of 8,208 individuals to an unauthorized removable storage device before resigning. The employee returned a company-issued laptop on 2015-03-23, but it was not connected to the network for processing per standard procedure, delaying detection. On 2015-10-08, a data loss prevention tool discovered the impermissible downloads when the laptop was finally connected. PHI included names, addresses, dates of birth, medical ID numbers, and in some cases SSNs. Affected members were enrollees of covered entities Bridgeway Health Solutions and Superior Health Plan. The BA notified HHS, affected individuals, and media, and provided substitute notice. Remediation included new IT-equipment processing policy and DLP controls preventing downloads to unauthorized external storage. OCR provided technical assistance on Security Rule risk analysis/management.
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Incident timeline
Oct 8, 2015
Discovered
Oct 15, 2015
Filed
vs. sector median
10 wks faster
Evidence ladder
Attacker assertion only. Establishes: claim date, group, alleged victim.
Unlocks: incident narrative, operational impact. Still no compliance clock.
Unlocks: discovery date, data types, affected count, compliance clock.
Unlocks: materiality, stated response, full audit trail. Ceiling removed.