KENTUCKYAccidentalHealthcareHealthcareMisdeliveryBusiness Associate (HIPAA)Customer Data InvolvedPHIHealth (basic)Identity (basic)LowContained

CITIZENS FINANCIAL GROUP, INC.

bd_ea17bb7ae294350f · schema v1 · pii pii-v1

Severity

Low

Discovered

—

Filed

Nov 15, 2021

To disclose

—

Affected

688

Confidence

69%

Full breach record for CITIZENS FINANCIAL GROUP, INC. →49 incidents on file

Citizens Financial Corporation reported to HHS on 2021-11-15 a Unauthorized Access/Disclosure affecting 688 individuals. Breached information located on Other. An employee inadvertently published PHI including names, addresses, diagnoses, and lab results via the Internet.

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HIPAA clock✓ HHS notified

⚠ no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.

⚠ No discovery dateThe OCR public portal omits the discovery date, so the 60-day notification clock cannot be evaluated from this source — only that the filing was submitted.

Incident timeline — partial

? — ?

Breach window unknown

Nov 15, 2021

Filed

—

No filing yet · watching

Compliance clocks stay unassessable until a regulatory filing lands. Dashed segments fill in automatically when corroboration arrives.

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed688 affectedView incident

Name: CITIZENS FINANCIAL GROUP, INC.
norm: citizens financial
Domain: citizensbank.com
Industry: Business Associate

Name: CITIZENS FINANCIAL GROUP, INC.
norm: citizens financial
Domain: citizensbank.com
Industry: Business Associate
Industry: Healthcaresource default

Discovered: Not extracted — the OCR public portal omits it
Materiality determined: —
Notification sent: —
Affected individuals: 688nationwide
Data types: PHIHealth (basic)Identity (basic)
HHS breach type: Unauthorized access or disclosure
Where the data lived: Other
Covered-entity type: Business associate
Attack vector: Misconfiguration
Threat actor: Internal
Regulator citations: Notified HHS
Third party: via Citizens Financial Corporationbusiness associate

During the incident: Notified HHS
Notified affected individuals
Notified the media
Posted substitute notice on its website
Removed the PHI from the public repository
Retrained its employees
Changes made: Retrained its employees
Source: Quoted from the filing itself, not independently verified.

Compliance flags: HHS notified
Discovery-date grounding: no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.
Clock breakdown: Statute Window Elapsed Threshold Status
HIPAA
Discovered: not extracted
→ Notified: not extracted
— regulatory submission HHS notified

Statute	Window	Elapsed	Threshold	Status
HIPAA	Discovered: not extracted → Notified: not extracted	—	regulatory submission	HHS notified

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ocrportal.hhs.gov/ocr/breach/breach_report.jsf
DisclosureLens renders the full SEC/HHS filing inline below from the originating regulator’s public record (§4.5 fair report privilege).
Filed at: Nov 15, 2021
Raw hash: cd12713d2df426b6b7beba72d551592c1c56443f3de1966f309e31f919526d04

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Reporting entityCITIZENS FINANCIAL GROUP, INC.

Victim entityCITIZENS FINANCIAL GROUP, INC.

IncidentMisconfiguration

Stated responseNotified HHS

ComplianceHHS notified

Extraction provenanceno artifact recorded

Source provenanceocrportal.hhs.gov

Source filing