HackingFinancial ServicesFinanceVulnerability ExploitZero-DaySupply Chain (3P Vendor)Data ExfiltratedCustomer Data InvolvedIdentity (basic)Government IDCriticalContained

Umpqua Bank

bd_e9edd427ec1aee58 · schema v1 · pii pii-v1

Severity

Critical

Discovered

Jun 21, 2023

Filed

Aug 11, 2023

To disclose

7 weeks

Affected

145,274state residents only

Linked

6 filings

Confidence

68%

Full breach record for Umpqua Bank →

Umpqua Bank, a client of FIS, experienced a data breach via a zero-day vulnerability in Progress Software's MOVEit Transfer tool. The incident exposed names and SSNs of 145,274 Washington residents. FIS disabled the tool, patched systems, and engaged forensic experts. Umpqua notified affected individuals and offered 24 months of credit monitoring.

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Washington clock⏱ WA AG >30d7 weeks discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 21 days

discovery → filing · 7 weeks / 51 days

May 31, 2023

Begins

Jun 21, 2023

Discovered

Aug 11, 2023

Filed

vs. sector median

3 wks faster

This filing is one of 6 filings about the same incident.View merged incident

Part of Progress Software Corporation supply-chain incident (2023) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Indiana State AGbd_3d603af54d5cb3992023-08-11Verified
California State AGbd_d3b7a25fe28a7b9b2023-08-11Verified
Maine State AGbd_d739cdfb0d8e16a82023-08-11Verified
New Hampshire State AGbd_2976eb4a9bce87f52023-08-18 · +7dVerified

Show 1 more filing ↓up to 45d gap

SEC 8-Kbd_4d92681387db77792023-06-27 · +45dVerified

Name: FIDELITY NATIONAL INFORMATION SERVICES, INC.
norm: fidelity national information
Domain: fisglobal.com

Name: Umpqua Bank
norm: umpqua bank
Industry: Financial Servicesllm

Discovered: Jun 21, 2023
Breach occurred: May 31, 2023 – Jun 1, 2023
Undetected for: 21 daysoccurrence → discovery
Materiality determined: —
Notification sent: Aug 11, 2023
Affected individuals: 145,274state-resident count only
Data types: Identity (basic)Government ID
Data elements: NameSocial Security number
WA-stated cause: Cyberattack
WA-stated duration: lifecycle Unknowndexposure Unknownd
WA-stated discovery: Found after the fact
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Notified State of Washington Office of the Attorney General
Initial access: exploit_public_facing

During the incident: FIS immediately ceased using MOVEit Transfer and disabled it in its system
FIS successfully deployed patches on all instances of the MOVEit Transfer applications
FIS immediately launched an investigation with the assistance of cyber experts
FIS notified law enforcement
Umpqua is sending notifications by mail to the affected individuals
FIS and Umpqua are offering two years of credit monitoring to affected customers
Changes made: FIS is taking steps to further secure its use of all third-party transfer tools
Offering 24 months of identity monitoring and theft resolution services
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 7 weeks(51 days from discovery to filing)
Compliance flags: WA AG >30d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 5 states

View merged incident ↗

SEC 8-KJun 27 · first

Indiana State AG+45d

California State AG+45d

Maine State AG+45d

Washington State AG+45d · this page

New Hampshire State AG+52d

Pattern: first filing Jun 27, last Aug 18 (NH) — a 52-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://agportal-s3bucket.s3.amazonaws.com/databreach/BreachM15493.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 11, 2023
Raw hash: 4be90f699255b7b08157fb2fbec5b1d590d939c2bb718fd83c44ce0da5811ea3

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityFIDELITY NATIONAL INFORMATION SERVICES, INC.

Victim entityUmpqua Bank

Incidentdiscovered Jun 21, 2023

Stated responseFIS immediately ceased using MOVEit Transfer and disabled it in its system

ComplianceWA AG >30d

Extraction provenanceno artifact recorded

Source provenanceagportal-s3bucket.s3.amazonaws.com