HackingHospitalityHospitalityStolen CredentialsSupply Chain (3P Vendor)Data ExfiltratedCustomer Data InvolvedFinancial accountIdentity (basic)LowContained

L'Auberge de Sedona

bd_e8ef58ad993c837c · schema v1 · pii pii-v1

Severity

Low

Discovered

Jun 6, 2017

Filed

Aug 31, 2017

To disclose

12 weeks

Affected

2state residents only

Confidence

66%

Full breach record for L'Auberge de Sedona →2 incidents on file

L'Auberge de Sedona notified the NH AG of a third-party breach via Sabre/SynXis. Unauthorized access to reservation systems occurred between Aug 2016 and Mar 2017, exposing payment card info and guest PII for 2 NH residents. Sabre engaged forensic investigators and notified law enforcement.

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Incident timeline

undetected · 300 days

discovery → filing · 12 weeks / 86 days

Aug 10, 2016

Begins

Jun 6, 2017

Discovered

Aug 31, 2017

Filed

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed2 affectedView incident

Name: Norton Rose Fulbright US LLP
norm: norton rose fulbright us

Name: L'Auberge de Sedona
norm: l auberge de sedona
Industry: Hospitalityllm

Discovered: Jun 6, 2017
Breach occurred: Aug 10, 2016 – Mar 9, 2017
Undetected for: 300 daysoccurrence → discovery
Materiality determined: —
Notification sent: Sep 1, 2017
Affected individuals: 2state-resident count only
Data types: Financial accountIdentity (basic)
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General
Third party: via Sabre/SynXis
Initial access: valid_credentials

During the incident: Engaged an outside forensic investigation firm
Enhanced the security around its access credentials
Enhanced the monitoring of system activity
Notified law enforcement
Notified payment card brands
Notified affected individuals via written letter
Changes made: Enhanced the security around its access credentials
Enhanced the monitoring of system activity to further detect and prevent unauthorized access
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 12 weeks(86 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/sabre-hospitality-lauberge-20170831.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 31, 2017
Raw hash: a45a2a6593c62f1f5b44f248c23cb4d2fd57359da3632d41860f87d748ea091f

Reporting entityNorton Rose Fulbright US LLP

Victim entityL'Auberge de Sedona

Incidentdiscovered Jun 6, 2017

Stated responseEngaged an outside forensic investigation firm

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov