VoiceTeam Call
bd_e7d98aaba135618c · schema v1 · pii pii-v1
Full breach record for VoiceTeam Call →Threat-actor claim — not a regulatory filing
This row is a claim by the ransomware group DragonForce on its public extortion blog. It has not been validated by the victim or any regulator. Treat attribution and counts as the threat actor's assertion until a regulatory filing or victim disclosure corroborates them.
Source: Ransomware.live
Post text · scraped from the leak site
VoiceTeam is a leading nearshore provider of sales, customer service and back office support, headquartered in Santiago, Dominican Republic with operations in San Francisco, California. Our experienced workforce provides excellent customer service, high performance sales and detailed business processing support. Unlike outsourcers in India and the Philippines, here at VoiceTeam, we hire agents who previously lived in the US and have a deep knowledge of American culture. Quality, efficiency and execution are our main priorities. Our quality assurance team records 100% of all calls and chats from our sales and customer services teams. For our back office support and digital work, we provide two quality assurance checks on all projects. Our services include: • Customer Acquisition • Customer Service • Back Office Support • Digital Task Support "VoiceTeam has proven time and again that they can meet the ever changing demands and challenges of clients across multiple industry verticals
Source provenance
- Source URL
- https://www.ransomware.live/id/Vm9pY2VUZWFtIENhbGxAZHJhZ29uZm9yY2U=
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
- Filed at
- Dec 8, 2025
- Raw hash
- 503fedb18f3058ddb4a6e2499470f5d2923c84c0e1599d60c25495934758a9cf
Reporting entity
- Name
- dragonforce
Victim entity
- Name
- VoiceTeam Callnorm: voiceteam call
- Domain
- voiceteam.com
- Industry
- Telecom & Media
What this source establishes
- Source ceiling
- A leak-site claim can't tell us: discovery date · materiality · notification · affected count · confirmed data types · compliance clock. These stay blank until a regulatory filing or victim disclosure lands.
- Attack vector
- Ransomware· dragonforce
- Threat actor
- DragonforceExternalFinancial
Compliance
- Compliance flags
- — (clock not assessable for this source)
Extraction provenance
- Status
- No extraction artifact recorded for this disclosure.