NORTH CAROLINAAccidentalHealthcareHealthcareMisdeliveryCustomer Data InvolvedPHIHealth (basic)Identity (basic)LowResolved

Blue Cross and Blue Shield of North Carolina

bd_e7126bc08be6640c · schema v1 · pii pii-v1

Severity

Low

Discovered

Sep 26, 2018

Filed

Oct 11, 2018

To disclose

15 days

Affected

631

Confidence

66%

Full breach record for Blue Cross and Blue Shield of North Carolina →5 incidents on file

Blue Cross and Blue Shield of North Carolina reported to HHS on 2018-10-11 a Unauthorized Access/Disclosure affecting 631 individuals. Breached information located on Paper/Films. The entity mistakenly sent low income subsidy (LIS) letters containing another member's name and ID number to the wrong members due to an employee's failure to follow quality review procedures.

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HIPAA clock✓ HHS report on time15 days discovery → filing

⚠ occurrence dateThe stored discovery date equals the breach OCCURRENCE date. Detection is normally later, so this OVERSTATES the delay — a 'late' verdict here may not be real.

Incident timeline

discovery → filing · 15 days

Sep 26, 2018

Begins

Sep 26, 2018

Discovered

Oct 11, 2018

Filed

vs. sector median

10 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed631 affectedView incident

Name: Blue Cross and Blue Shield of North Carolina
norm: blue cross and blue shield of north carolina
Domain: bcbsnc.com
Industry: Insurance — Health

Name: Blue Cross and Blue Shield of North Carolina
norm: blue cross and blue shield of north carolina
Domain: bcbsnc.com
Industry: Healthcaresource default

Discovered: Sep 26, 2018
Breach occurred: Sep 26, 2018
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 631nationwide
Data types: PHIHealth (basic)Identity (basic)
HHS breach type: Unauthorized access or disclosure
Where the data lived: Paper / films
Covered-entity type: Health plan
Attack vector: Unauthorized Access
Threat actor: Internal

During the incident: Sanctioned the responsible staff member by coaching her
Tasked her with creating a new process for sending the LIS letters
Updated its policies and procedures by adopting the new process for mailing out the LIS letters
Provided breach notification to HHS, affected individuals, and the media
Changes made: Updated its policies and procedures by adopting the new process for mailing out the LIS letters
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 15 days(15 days from discovery to filing)
Compliance flags: HHS report on timeHHS notified
Discovery-date grounding: occurrence dateThe stored discovery date equals the breach OCCURRENCE date. Detection is normally later, so this OVERSTATES the delay — a 'late' verdict here may not be real.
Clock breakdown: Statute Window Elapsed Threshold Status
HIPAA
Discovered: Sep 26, 2018
→ Notified: not extracted
— 60 days HHS report on time
HIPAA
Discovered: Sep 26, 2018
→ Notified: not extracted
— regulatory submission HHS notified

Statute	Window	Elapsed	Threshold	Status
HIPAA	Discovered: Sep 26, 2018 → Notified: not extracted	—	60 days	HHS report on time
HIPAA	Discovered: Sep 26, 2018 → Notified: not extracted	—	regulatory submission	HHS notified

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ocrportal.hhs.gov/ocr/breach/breach_report.jsf
DisclosureLens renders the full SEC/HHS filing inline below from the originating regulator’s public record (§4.5 fair report privilege).
Filed at: Oct 11, 2018
Raw hash: 1e2986f15c3d0b6a50b850556a25fa00ac98dcd759d439ad9f9a50d87e7bb446

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Reporting entityBlue Cross and Blue Shield of North Carolina

Victim entityBlue Cross and Blue Shield of North Carolina

Incidentdiscovered Sep 26, 2018

Stated responseSanctioned the responsible staff member by coaching her

ComplianceHHS report on time

Extraction provenanceno artifact recorded

Source provenanceocrportal.hhs.gov

Source filing