Social EngineeringHealthcareFinancial ServicesHealthcarePhishingCustomer Data InvolvedIdentity (basic)MediumContained

Genex Services, LLC

bd_e6724d8301e225b9 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Feb 25, 2025

Filed

Jul 10, 2025

To disclose

19 weeks

Affected · nationwide

4,39614 in this filing

Linked

8 filings

Confidence

65%

Full breach record for Genex Services, LLC →

Genex Services, LLC reported a phishing attack compromising employee laptops, exposing personal information of 4,396 individuals. The breach occurred between Jan 22 and Feb 27, 2025, and was discovered on Feb 25, 2025. Genex notified the FBI, engaged third-party experts, and offered 24 months of credit monitoring.

J jump to incidentP pin to compareR raw source

Maine clockDiscovered Feb 25, 2025 → Filed with AG Jul 10, 2025135d ✗ ME AG >90d19 weeks discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 34 days

discovery → filing · 19 weeks / 135 days

Jan 22, 2025

Begins

Feb 25, 2025

Discovered

Jul 10, 2025

Filed

vs. sector median

+7 wks slower

This filing is one of 8 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (7) · sorted by filing gap

Texas State AGbd_5754f2b8af0cb57b2025-07-10Candidate
Vermont State AGbd_67a39fbd2dc3f7482025-07-10Verified
Massachusetts State AGbd_99e643e7042da2aa2025-07-10Verified
Indiana State AGbd_6e7b15e133927c7e2025-07-09 · +1dVerified

Show 3 more filings ↓up to 1d gap

Nebraska State AGbd_7bfc4a9d4ab3d4f92025-07-09 · +1dVerified
New Hampshire State AGbd_8a7a15ccb343c3bd2025-07-09 · +1dVerified
California State AGbd_b44cde439e08d4f82025-07-09 · +1dVerified

Name: Genex Services, LLC
norm: genex services

Name: Genex Services, LLC
norm: genex services
Industry: HealthcarellmFinancial Servicesllm

Discovered: Feb 25, 2025
Breach occurred: Jan 22, 2025 – Feb 27, 2025
Undetected for: 34 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jul 9, 2025
Affected individuals: 4,396state + nationwide
Data types: Identity (basic)
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified the Federal Bureau of Investigation
Initial access: phishing_link

During the incident: Activated its incident response plan
Notified the Federal Bureau of Investigation
Began a thorough investigation with the assistance of third-party cybersecurity experts
Secured the services of Kroll
Changes made: Implemented additional security measures to protect our digital environment and minimize the likelihood of future incidents
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 19 weeks(135 days from discovery to filing)
Compliance flags: ME AG >90d · 135dME resident >60d · 134d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: Feb 25, 2025
→ Filed with AG: Jul 10, 2025
135d 90 days ME AG >90d
Maine
Discovered: Feb 25, 2025
→ Notified: Jul 9, 2025
134d 60 days (analyst band; statutory cap is 30 days) ME resident >60d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: Feb 25, 2025 → Filed with AG: Jul 10, 2025	135d	90 days	ME AG >90d
Maine	Discovered: Feb 25, 2025 → Notified: Jul 9, 2025	134d	60 days (analyst band; statutory cap is 30 days)	ME resident >60d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 8 filings · 8 states

View merged incident ↗

Indiana State AGJul 9 · first

Nebraska State AGJul 9 · first

New Hampshire State AGJul 9 · first

California State AGJul 9 · first

Texas State AG+1d

Vermont State AG+1d

Massachusetts State AG+1d

Maine State AG+1d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/f6165c59-3957-47cd-bc6d-78edf01ced5c.html
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 10, 2025
Raw hash: a93a65e48292ad392f276ecbf3adff5c2a4f816a34df98fb49425e044d32d7e1

Linked disclosures

Regulatory filings (7) · sorted by filing gap

Reporting entityGenex Services, LLC

Victim entityGenex Services, LLC

Incidentdiscovered Feb 25, 2025

Stated responseActivated its incident response plan

ComplianceME AG >90d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov