HackingTechnologyInformationStolen CredentialsCustomer Data InvolvedIdentity (basic)Government IDFinancial accountMediumContained

INTUIT INC.

bd_e661bfda167e9de9 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Oct 23, 2024

Filed

Nov 8, 2024

To disclose

16 days

Affected

1state residents only

Linked

11 filings

Confidence

66%

Full breach record for INTUIT INC. →72 incidents on file

Intuit Inc. notified the New Hampshire Attorney General of unauthorized access to a single NH customer's TurboTax account. Access occurred between Jan 29 and Feb 20, 2024, using credentials obtained from a non-Intuit source. Intuit discovered the issue on Oct 23, 2024, secured the account, and notified the IRS. The customer was offered one year of free identity protection and credit monitoring.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 268 days

discovery → filing · 16 days

Jan 29, 2024

Begins

Oct 23, 2024

Discovered

Nov 8, 2024

Filed

vs. sector median

16 wks faster

This filing is one of 11 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

Indiana State AGbd_0c0b69a9e80d3caf2024-11-08Candidate
Massachusetts State AGbd_f33b4b4d645f30d92024-11-08Verified
New Hampshire State AGbd_b492171c1bb603702024-10-25 · +14dCandidate
Massachusetts State AGbd_05b4c19785626e672024-11-27 · +19dCandidate

Show 6 more filings ↓up to 97d gap

Indiana State AGbd_757b904aabd225c12024-11-27 · +19dCandidate
Indiana State AGbd_a2337e7e19d0ac2e2024-10-18 · +21dCandidate
Massachusetts State AGbd_bdf31823fc0bb31e2024-12-20 · +42dCandidate
Massachusetts State AGbd_228d5cf74268cab42024-09-24 · +45dVerified
Indiana State AGbd_7e9ec74fb9b7d5e12024-09-20 · +49dCandidate
Massachusetts State AGbd_722de1b98f4284472025-02-13 · +97dCandidate

Name: INTUIT INC.
norm: intuit
Domain: intuit.com

Name: INTUIT INC.
norm: intuit
Domain: intuit.com
Industry: Technologyllm

Discovered: Oct 23, 2024
Breach occurred: Jan 29, 2024 – Feb 20, 2024
Undetected for: 268 daysoccurrence → discovery
Materiality determined: —
Notification sent: Nov 8, 2024
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government IDFinancial account
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Notified the IRS
Initial access: valid_credentials

During the incident: Conducted an investigation
Took steps to secure the customer’s account and information
Made your TurboTax account temporarily unavailable
Notified the IRS
Sent notice to the affected New Hampshire resident
Offered identity protection and credit monitoring services free of charge for one year
Changes made: Offered one year of free identity protection, credit monitoring and identity restoration services through Experian IdentityWorks
Recommended using Google Authenticator app for two-step verification upon every login
Recommended changing passwords for non-Intuit online accounts
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 16 days(16 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 3 states

View merged incident ↗

Indiana State AGSep 20 · first

Massachusetts State AG+4d

Indiana State AG+28d

New Hampshire State AG+35d

Indiana State AG+49d

Massachusetts State AG+49d

New Hampshire State AG+49d · this page

Massachusetts State AG+68d

Indiana State AG+68d

Massachusetts State AG+91d

Massachusetts State AG+146d

Pattern: first filing Sep 20 (IN), last Feb 13 (MA) — a 146-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/intuit-20241108.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 8, 2024
Raw hash: 13eea8636f83aa51ee5be730948b10f7bdcd19a57da2a1d988e99ae7ce5fe246

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityINTUIT INC.

Victim entityINTUIT INC.

Incidentdiscovered Oct 23, 2024

Stated responseConducted an investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov