DisclosureLens
GLOBALMalwareProfessional ServicesProfessional ServicesRansomwareBlack BastaRansom DemandedActor NamedMedium

Broward Factory Service (BFS)

bd_e46462865ef7e6ea · schema v1 · pii pii-v1

Severity

Medium

Discovered

Filed

Oct 31, 2023

To disclose

Affected

Not disclosed

Confidence

50%

Threat-actor claim — not a regulatory filing

This row is a claim by the ransomware group Black Basta on its public extortion blog. It has not been validated by the victim or any regulator. Treat attribution and counts as the threat actor's assertion until a regulatory filing or victim disclosure corroborates them.

Group activity: Business ServicesDiscovered: 2023-11-10

Source: Ransomware.live

Post text · scraped from the leak site

BFS provides Heating, Ventilation & Air Conditioning(HVAC) Services, home warranty, and finance services to families in Florida, Texas, Arizona and Nevada. It all started when the president of Broward Factory Service/ BFS Home Warranty, Crockett Herd, was working as an electrician from 9-5 and taking advantage of any overtime opportunities he was offered to support his family. It was at this time, in 1973 that Mr. Herd had the idea of branching out and providing complete household services to families in the Broward County area. Mr. Herd approached condominiums and homeowners associations with this idea and with his hard work, evident integrity, and passion for helping families, BFS was born. Over the past forty plus years BFS has grown to service 4 states, with 18 local service centers. Integrity- doing the right thing, even when no one is looking. This is the whole premise that BFS was born and has grown upon. One of Mr. Herd’s favorite sayings is “Always treat your customers as you would want your mother to be treated,” and this is what our customer service representatives strive to do each and every day. Our mission here at BFS is to keep your family comfortable by providing exceptional service through integrity, hard work, and treating our customers like family. With Crockett Herd still at the helm, two subsequent generations on board, and a close-knit workforce of 200 plus employees, family is still the core of this company today. We look forward to the opportunity to make your family a priority, while providing you with complete indoor comfort by taking care of all of your HVAC and household appliance needs.SITE: www.browardfactory.com Address : 3500 N. 28th Terrace Hollywood, FL 33020 ([REDACTED-PHONE]

Incident timeline — mostly unverified

? — ?

Breach window unknown

Oct 31, 2023

Claim posted

No filing yet · watching

Compliance clocks stay unassessable until a regulatory filing lands. Dashed segments fill in automatically when corroboration arrives.

Claim → filing

Compliance clock

Not assessable

Tracked as a single-filing incident — the only disclosure on record for this event so far.Unverified claimView incident

Evidence ladder

Leak-site claimThis record

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filing

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

No regulatory filing corroborates this yet — it is the attacker's own assertion. Watch this entity to be notified the moment a filing corroborates or contradicts it.

Source ceiling

  • actor name
  • victim claim
  • ransom/leak status
  • discovery date
  • materiality
  • notification
  • affected count
  • confirmed data types
  • compliance clock

The ✕ fields stay blank until a regulatory filing or victim disclosure lands.