MisuseHealthcareProfessional ServicesHealthcarePrivilege AbuseEmployee Data InvolvedPHIIdentity (basic)Government IDMediumActive

CareCentrix

bd_e43f5bd1070d224c · schema v1 · pii pii-v1

Severity

Medium

Discovered

Aug 11, 2014

Filed

Sep 18, 2014

To disclose

5 weeks

Affected

1state residents only

Confidence

67%

Full breach record for CareCentrix →3 incidents on file

CareCentrix, Inc. notified the NH Attorney General of a privacy incident involving a former employee arrested on July 18, 2014. The employee possessed PHI of individuals receiving home care services arranged by CareCentrix. One NH resident was affected. Data included names, DOB, SSN, and health plan numbers. CareCentrix is cooperating with law enforcement and offering 12 months of credit monitoring.

J jump to incidentP pin to compareR raw source

Incident timeline

discovery → filing · 5 weeks / 38 days

Aug 11, 2014

Discovered

Sep 18, 2014

Filed

vs. sector median

7 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: CareCentrix
norm: carecentrix
Domain: carecentrix.com

Name: CareCentrix
norm: carecentrix
Domain: carecentrix.com
Industry: HealthcarellmProfessional Servicesllm

Discovered: Aug 11, 2014
Materiality determined: —
Notification sent: Sep 18, 2014
Affected individuals: 1state-resident count only
Data types: PHIIdentity (basic)Government ID
Data elements: Social Security numberDate of birth
Attack vector: Insider
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: Internal
Regulator citations: Notified Office of the Attorney General, Consumer Protection and Antitrust Bureau
Initial access: insider_action

During the incident: Cooperating with law enforcement’s investigation
Conducting its own investigation into the matter
Arranged to have AllClear ID provide credit monitoring and identity theft protection for a period of 12 months
Reviewing its internal processes to identify any additional controls
Changes made: Reviewing its internal processes to identify any additional controls that can be implemented in an effort to help prevent future such incidents
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(38 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/carecentrix-20140918.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 18, 2014
Raw hash: 577d4efcc1cef16905e45f795b681e6c5e4045cd4baf9237791e3762bf8c853b

Reporting entityCareCentrix

Victim entityCareCentrix

Incidentdiscovered Aug 11, 2014

Stated responseCooperating with law enforcement’s investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov