HackingBusiness Associate (HIPAA)Customer Data InvolvedIdentity (basic)Government IDCriticalContained

Welltok

bd_e378dc71f9be8ac0 · schema v1 · pii pii-v1

Severity

Critical

Discovered

Sep 22, 2023

Filed

Dec 5, 2023

To disclose

11 weeks

Affected · nationwide

931,31653 in this filing

Linked

22 filings

Confidence

75%

Full breach record for Welltok →3 incidents on file

Welltok, Inc., a business associate for multiple healthcare entities, reported an external system breach that occurred on May 30, 2023. The breach, discovered on September 22, 2023, impacted 53 Maine residents. The compromised information includes names and Social Security numbers. In response, Welltok offered 24 months of credit monitoring and identity restoration services through Experian.

J jump to incidentP pin to compareR raw source

Maine clockDiscovered Sep 22, 2023 → Filed with AG Dec 5, 202374d ⏱ ME AG >30d11 weeks discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 115 days

discovery → filing · 11 weeks / 74 days

May 30, 2023

Begins

Sep 22, 2023

Discovered

Dec 5, 2023

Filed

This filing is one of 22 filings about the same incident.View merged incident

Part of Progress Software Corporation supply-chain incident (2023) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

Maine State AGbd_063b1deb8c7a2bff2023-12-15 · +10dVerified by operator
Vermont State AGbd_69d99adc86ef4dcf2023-12-15 · +10dVerified
California State AGbd_b765e398c9850ca12023-12-15 · +10dVerified
Maine State AGbd_0328ea1fdab9c4592023-12-22 · +17dVerified by operator

Show 6 more filings ↓up to 171d gap

California State AGbd_5e4b7107bd1176de2023-12-22 · +17dVerified
Vermont State AGbd_8ca9e17ac4dfbe9b2023-12-22 · +17dVerified
New Hampshire State AGbd_db6e6d3e58b51e902023-12-22 · +17dVerified
California State AGbd_cf54a7692c42c7aa2024-01-08 · +34dVerified by operator
California State AGbd_d2c5cdddd25b96d92024-02-28 · +85dVerified by operator
South Carolina State AGbd_57aa66e4578bd8912024-05-24 · +171dVerified by operator

Showing first 10 of 21 linked disclosures.

Name: Welltok
norm: welltok
Domain: welltok.com

Name: Welltok
norm: welltok
Domain: welltok.com

Discovered: Sep 22, 2023
Breach occurred: May 30, 2023
Undetected for: 115 daysoccurrence → discovery
Materiality determined: —
Notification sent: Nov 13, 2023
Affected individuals: 931,316state + nationwide
Data types: Identity (basic)Government ID
Data elements: Social Security number
Attack vector: Unauthorized Access
Threat actor: External

Changes made: Offered 24 months of credit monitoring and identity restoration services from Experian.
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 11 weeks(74 days from discovery to filing)
Compliance flags: ME AG >30d · 74d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: Sep 22, 2023
→ Filed with AG: Dec 5, 2023
74d 30 days (soft) ME AG >30d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: Sep 22, 2023 → Filed with AG: Dec 5, 2023	74d	30 days (soft)	ME AG >30d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 5 states

View merged incident ↗

Maine State AGDec 5 · first · this page

Maine State AG+10d

Vermont State AG+10d

California State AG+10d

Maine State AG+17d

California State AG+17d

Vermont State AG+17d

New Hampshire State AG+17d

California State AG+34d

California State AG+85d

South Carolina State AG+171d

Pattern: first filing Dec 5 (ME), last May 24 (SC) — a 171-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 21 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/adf9bbf8-f167-4c1e-94ab-79c7ec810da1.shtml
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 5, 2023
Raw hash: b977432751f0625f375e3191760a15112c67e8982641aaceb9bceeb229966f4a

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityWelltok

Victim entityWelltok

Incidentdiscovered Sep 22, 2023

Stated responseOffered 24 months of credit monitoring and identity restoration services from Experian.

ComplianceME AG >30d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov