MisuseRetail & ConsumerRetailPrivilege AbuseCustomer Data InvolvedIdentity (basic)Financial accountLowContained

BSH HOME APPLIANCES CORPORATION

bd_e0d8a54e2761d01b · schema v1 · pii pii-v1

Severity

Low

Discovered

Dec 1, 2020

Filed

Jan 22, 2021

To disclose

7 weeks

Affected

4state residents only

Linked

4 filings

Confidence

67%

Full breach record for BSH HOME APPLIANCES CORPORATION →

BSH Home Appliances Corporation reported a breach involving a temporary call center employee who improperly collected and used customer credit card information for unauthorized purchases. The incident was discovered in early December 2020 following customer complaints. Four New Hampshire residents were confirmed affected. BSH terminated the employee, notified the FBI, and offered one year of Identity Guard credit monitoring.

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Incident timeline

discovery → filing · 7 weeks / 52 days

Dec 1, 2020

Discovered

Jan 22, 2021

Filed

vs. sector median

1 wks faster

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Massachusetts State AGbd_bcc462339d3104bc2021-01-21 · +1dVerified
Idaho State AGbd_0a1c4d8d087f4acc2021-01-20 · +2dCandidate
Indiana State AGbd_0bd5cc8faa083cac2021-01-20 · +2dVerified

Name: BSH HOME APPLIANCES CORPORATION
norm: bsh home appliances
Domain: bshg.com

Name: BSH HOME APPLIANCES CORPORATION
norm: bsh home appliances
Domain: bshg.com
Industry: Retail & Consumerllm

Discovered: Dec 1, 2020
Materiality determined: —
Notification sent: Jan 20, 2021
Affected individuals: 4state-resident count only
Data types: Identity (basic)Financial account
Attack vector: Insider
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: InternalFinancial
Regulator citations: Notified the FBI and the local authorities
Initial access: insider_action

During the incident: BSH promptly terminated the employee
Notified the FBI and the local authorities about the incident
Changes made: Intends to implement further training and screening procedures
Arranged for you, at your option, to enroll, at no cost to you, in an online credit monitoring service -- Identity Guard
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 7 weeks(52 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Idaho State AGJan 20 · first

Indiana State AGJan 20 · first

Massachusetts State AG+1d

New Hampshire State AG+2d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/bsh-home-appliances-20210122.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 22, 2021
Raw hash: 64699e047bed1aa9780e3137a81f2f0bba5338152e1e19539729f934dad6d24c

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityBSH HOME APPLIANCES CORPORATION

Victim entityBSH HOME APPLIANCES CORPORATION

Incidentdiscovered Dec 1, 2020

Stated responseBSH promptly terminated the employee

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov