AccidentalTechnologyInformationMisconfigurationDelayed DiscoveryIdentity (basic)Government IDFinancial accountMediumContained

Vertafore

bd_e05b9e1eb9958736 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Nov 30, 2020

Filed

Jul 9, 2021

To disclose

32 weeks

Affected

1state residents only

Linked

5 filings

Confidence

66%

Full breach record for Vertafore →

Vertafore notified the New Hampshire Attorney General of a configuration error in its QQCatalyst insurance management platform. The error, existing between 2012 and December 2020, exposed personal data including names, addresses, birthdates, driver's license numbers, and potentially SSNs and financial account data. Discovered on November 30, 2020, the company fixed the error, engaged forensic investigators, and notified one New Hampshire resident on July 7, 2021, offering credit monitoring.

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Incident timeline

undetected · 3256 days

discovery → filing · 32 weeks / 221 days

Jan 1, 2012

Begins

Nov 30, 2020

Discovered

Jul 9, 2021

Filed

vs. sector median

+13 wks slower

This filing is one of 5 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

South Carolina State AGbd_8c3393904c1de7c72021-07-08 · +1dVerified
Montana State AGbd_0b6fb2d524526bb72021-06-16 · +23dCandidate
Montana State AGbd_46b0579fff296ea12021-08-09 · +31dVerified
New Hampshire State AGbd_b417a50418164b432021-09-23 · +76dVerified

Name: Vertafore
norm: vertafore

Name: Vertafore
norm: vertafore
Industry: Technologyllm

Discovered: Nov 30, 2020
Breach occurred: Jan 1, 2012 – Dec 31, 2020
Undetected for: 3,256 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jul 7, 2021
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government IDFinancial account
Attack vector: Misconfiguration
MITRE ATT&CK: T1535 Unused/Unsupported Cloud Storage
Regulator citations: Reported the matter to U.S. federal law enforcement

During the incident: Engaged a leading security firm to search for evidence indicating potential misuse of the information
Fixed the configuration error and secured the potentially affected files
Reported the matter to U.S. federal law enforcement
Offered each individual one year of free credit monitoring and identity restoration services through Kroll
Changes made: Continually monitor Heinz’s network and systems for unusual activity
Working to further enhance security so they can stay ahead of this type of activity
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 32 weeks(221 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 3 states

View merged incident ↗

Montana State AGJun 16 · first

South Carolina State AG+22d

New Hampshire State AG+23d · this page

Montana State AG+54d

New Hampshire State AG+99d

Pattern: first filing Jun 16 (MT), last Sep 23 (NH) — a 99-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/vertafore-20210709.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 9, 2021
Raw hash: 78ce00624ee5463a7d94ba908b4f6fdb40275188de4bccdae8de1e5a8f61674c

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entityVertafore

Victim entityVertafore

Incidentdiscovered Nov 30, 2020

Stated responseEngaged a leading security firm to search for evidence indicating potential misuse of the information

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov