HackingTelecom & MediaInformationStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)Financial accountMediumContained

Sprint Nextel

bd_dfec539efe095998 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jun 22, 2019

Filed

Jul 8, 2019

To disclose

16 days

Affected · nationwide

26,80129 in this filing

Confidence

66%

All records for Sprint Nextel →5 incidents on file

Account takeover notice

Sprint Nextel notified customers of unauthorized access to their accounts. The filing says: “General Description of the Incident: On June 22, 2019, Sprint was informed of unauthorized access to Sprint accounts using account credentials via the Samsung.com “add a line” website.”

Sprint Corporation notified the New Hampshire Attorney General of a security incident where unauthorized access to customer accounts occurred via the Samsung.com 'add a line' website using stolen credentials. 26,801 customers were impacted, including 29 New Hampshire residents. Sprint reset affected PINs and notified customers.

J jump to incidentP pin to compareR raw source

Incident timeline

discovery → filing · 16 days

Jun 22, 2019

Discovered

Jul 8, 2019

Filed

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed26,801 affectedView incident

Name: Sprint Nextel
norm: sprint nextel

Name: Sprint Nextel
norm: sprint nextel
Industry: Telecom & Mediallm

Discovered: Jun 22, 2019
Materiality determined: —
Notification sent: Jul 11, 2019
Affected individuals: 26,801state + nationwide
Data types: Identity (basic)Financial account
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General
Initial access: valid_credentials

During the incident: Resetting the affected customer account PIN codes
Re-securing the Sprint accounts
Changes made: Re-secured the Sprint accounts
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 16 days(16 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/sprint-20190708.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 8, 2019
Raw hash: bd1b1d68cede1f4f67745d94f9f408b0b37fb63e01dc59cf29b386f365b10834

Reporting entitySprint Nextel

Victim entitySprint Nextel

Incidentdiscovered Jun 22, 2019

Stated responseResetting the affected customer account PIN codes

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov