HackingProfessional ServicesProfessional ServicesStolen CredentialsCustomer Data InvolvedIdentity (basic)Government IDMediumContained

Merlin Information Services

bd_dd07651d85019261 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Mar 22, 2011

Filed

Apr 7, 2011

To disclose

16 days

Affected

1state residents only

Linked

2 filings

Confidence

66%

Full breach record for Merlin Information Services →3 incidents on file

Merlin Information Services reported a security incident in New Hampshire where a customer account was compromised. Unauthorized access occurred between March 21-22, 2011, exposing names, addresses, phone numbers, and SSNs of 1 NH resident. Credentials were disabled and credit monitoring offered.

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Incident timeline

undetected · 1 days

discovery → filing · 16 days

Mar 21, 2011

Begins

Mar 22, 2011

Discovered

Apr 7, 2011

Filed

vs. sector median

16 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_6fb58cb70b15e2972011-04-11 · +4dVerified

Name: Merlin Information Services
norm: merlin information
Domain: merlindata.com

Name: Merlin Information Services
norm: merlin information
Domain: merlindata.com
Industry: Professional Servicesllm

Discovered: Mar 22, 2011
Breach occurred: Mar 21, 2011 – Mar 22, 2011
Undetected for: 1 dayoccurrence → discovery
Materiality determined: —
Notification sent: Apr 11, 2011
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government ID
Data elements: Social Security number
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: ExternalFinancial
Initial access: valid_credentials

During the incident: Stolen credentials were immediately disabled
System access was cut off
Providing the affected individuals with a credit monitoring services
Changes made: Providing you with a free one-year membership in Triple AlertTM from ConsumerInfo.com, Inc., an Experian® company, to provide you with world-class credit monitoring capabilities and in depth assistance in every aspect of identity theft protection including identity theft insurance
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 16 days(16 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

New Hampshire State AGApr 7 · first · this page

Massachusetts State AG+4d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/merlin-information-20110407.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 7, 2011
Raw hash: c06fb19b7382f8c6348976f66a408cdb9ca27c7d137ec7f329c309de118aca02

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityMerlin Information Services

Victim entityMerlin Information Services

Incidentdiscovered Mar 22, 2011

Stated responseStolen credentials were immediately disabled

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov