AccidentalHealthcareHealthcareMisdeliveryCustomer Data InvolvedPHIHealth (basic)Government IDIdentity (basic)MediumContained

Complete Medical Homecare

bd_dcf98bda81249b5e · schema v1 · pii pii-v1

Severity

Medium

Discovered

Dec 27, 2013

Filed

Jan 21, 2014

To disclose

25 days

Affected

3state residents only

Linked

3 filings

Confidence

66%

Full breach record for Complete Medical Homecare →

Complete Medical Homecare Inc. notified the NH Attorney General of an unauthorized disclosure of patient PHI involving 3 NH residents. On Dec 12, 2013, patient data (names, SSNs, DOBs, diagnoses) was mistakenly transmitted to business partner All American Medical Supplies. CMH discovered the breach on Dec 27, 2013. Data was deleted/returned. Remediation included encryption upgrades and staff retraining.

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Incident timeline

undetected · 15 days

discovery → filing · 25 days

Dec 12, 2013

Begins

Dec 27, 2013

Discovered

Jan 21, 2014

Filed

vs. sector median

9 wks faster

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

HHS OCRbd_711a4494e1880a7b2014-01-21Verified
Massachusetts State AGbd_fd8d37781d20340c2014-01-23 · +2dVerified

Name: Complete Medical Homecare
norm: complete medical homecare

Name: Complete Medical Homecare
norm: complete medical homecare
Industry: Healthcarellm

Discovered: Dec 27, 2013
Breach occurred: Dec 12, 2013
Undetected for: 15 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jan 21, 2014
Affected individuals: 3state-resident count only
Data types: PHIHealth (basic)Government IDIdentity (basic)
Data elements: Medical information
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1566.002 Spearphishing Link
Threat actor: Partner
Regulator citations: Notified New Hampshire Attorney General
Third party: via All American Medical Supplies

During the incident: Ensured that all unauthorized data has been deleted or returned to the proper location
Received a written attestation from AAMS that the disclosed data has been deleted or otherwise properly returned
Investigating how this breach happened by interviewing our IT staff, as well as reviewing our data systems and security protocols
Changes made: Reviewing and enhancing its policies and processes for securing personal health information
Updating data security systems (including encrypting data that is being appropriately transferred outside the company)
Re-training our staff on the relevant laws and regulations governing medical information privacy and security
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 25 days(25 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

HHS OCRJan 21 · first

New Hampshire State AGJan 21 · first · this page

Massachusetts State AG+2d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/complete-medical-homecare-20140121.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 21, 2014
Raw hash: 96df8382efba9e30191c40552170449620511578baeeff308833a1e6a78a4142

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityComplete Medical Homecare

Victim entityComplete Medical Homecare

Incidentdiscovered Dec 27, 2013

Stated responseEnsured that all unauthorized data has been deleted or returned to the proper location

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov