HackingGovernmentGovernmentStolen CredentialsData ExfiltratedCustomer Data InvolvedIdentity (basic)Financial accountLowContained

City of Lubbock Utilities

bd_dc6fe090b0d8347a · schema v1 · pii pii-v2

Severity

Low

Discovered

Jan 6, 2025

Filed

Apr 2, 2025

To disclose

—

Affected

Not disclosed

Linked

2 filings

Confidence

65%

Full breach record for City of Lubbock Utilities →

City of Lubbock Utilities (COLU) disclosed a data breach affecting its third-party hosted payment website. Between Dec 18, 2024, and Jan 6, 2025, a malicious actor created a fake pop-up window to collect customer credit card numbers, CVVs, and billing addresses. The City disabled the site, engaged forensic specialists, and offered free credit monitoring. Federal law enforcement was notified.

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Incident timeline

undetected · 19 days

Dec 18, 2024

Begins

Jan 6, 2025

Discovered

Apr 2, 2025

Filed

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Vermont State AGbd_dd0050c879f98b4e2025-04-02Candidate

Name: City of Lubbock
norm: city of lubbock

Name: City of Lubbock Utilities
norm: city of lubbock utilities
Industry: Governmentllm

Discovered: Jan 6, 2025
Breach occurred: Dec 18, 2024 – Jan 6, 2025
Undetected for: 19 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: Identity (basic)Financial account
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing Application
Threat actor: ExternalFinancial
Regulator citations: notified and is cooperating with federal law enforcement
Initial access: exploit_public_facing

During the incident: Disabled the COLU payment website
Engaged third-party cybersecurity specialists to investigate
Performed a targeted scan of the dark web
Providing free credit monitoring services
Changes made: Enhancing our security controls to prevent a similar incident from occurring in the future
Source: Quoted from the filing itself, not independently verified.

Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Vermont State AGApr 2 · first

Nebraska State AGApr 2 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://nebraska.gov/ago/data-breach/documents/c9db4137-876c-4893-853a-7905f29cd1f3.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 2, 2025
Raw hash: 73632681cfab8e9301f11d0844f19111e6f010c271ad51962be82ef3945423b9

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityCity of Lubbock

Victim entityCity of Lubbock Utilities

Incidentdiscovered Jan 6, 2025

Stated responseDisabled the COLU payment website

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancenebraska.gov