The Wendy’s Company
bd_dbe1cac7b05f025f · schema v1 · pii pii-v1
The Wendy’s Company reported a data breach affecting payment card information at some franchisee-operated restaurants in the U.S. The incident occurred between December 2, 2015, and June 8, 2016. The company first reported unusual activity in February 2016. The breach resulted from compromised remote access credentials of a service provider, which allowed attackers to deploy malware on point-of-sale systems. Affected data included cardholder name, credit/debit card number, expiration date, cardholder verification value, and service code. Wendy’s disabled the malware and offered one year of complimentary fraud consultation and identity restoration services to affected customers.
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Incident timeline
Dec 2, 2015
Begins
Feb 1, 2016
Discovered
Jul 7, 2016
Filed
vs. sector median
+15 wks slower
Evidence ladder
Attacker assertion only. Establishes: claim date, group, alleged victim.
Unlocks: incident narrative, operational impact. Still no compliance clock.
Unlocks: discovery date, data types, affected count, compliance clock.
Unlocks: materiality, stated response, full audit trail. Ceiling removed.