HackingRetail & ConsumerRetailStolen CredentialsVulnerability ExploitTargetedCustomer Data InvolvedIdentity (basic)Financial accountFinancial credentialsLowContained

Smartphone Experts

bd_db2dde4fd35d0947 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jul 12, 2013

Filed

Aug 7, 2013

To disclose

26 days

Affected

545state residents only

Linked

3 filings

Confidence

67%

Full breach record for Smartphone Experts →

Smartphone Experts notified the NH AG on Aug 7, 2013, of a July 12, 2013 incident where an unauthorized person accessed its payment processing system. The attacker may have viewed customer names, addresses, credit/debit card numbers, CVV codes, and expiration dates. Approximately 545 NH residents were notified. The company engaged a security firm and is working with card issuers.

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Incident timeline

discovery → filing · 26 days

Jul 12, 2013

Discovered

Aug 7, 2013

Filed

vs. sector median

4 wks faster

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

California State AGbd_219a916aeb5ef57b2013-08-07Candidate
Massachusetts State AGbd_8bdf68c75ab81f222013-08-07Verified

Name: Smartphone Experts
norm: smartphone experts

Name: Smartphone Experts
norm: smartphone experts
Industry: Retail & Consumerllm

Discovered: Jul 12, 2013
Materiality determined: —
Notification sent: Aug 7, 2013
Affected individuals: 545state-resident count only
Data types: Identity (basic)Financial accountFinancial credentials
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General's Office
Initial access: exploit_public_facing

During the incident: Implemented measures to prevent any further unauthorized access
Engaged a leading data security firm to complete an investigation
Working with credit card companies so they can take steps to protect their cardholders
Changes made: Implemented additional technical safeguards
Conducting a comprehensive internal review of our practices and procedures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 26 days(26 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

California State AGAug 7 · first

Massachusetts State AGAug 7 · first

New Hampshire State AGAug 7 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/smartphone-experts-20130807.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 7, 2013
Raw hash: 11e7a763eb5088164c8bbcb89616f14693f8bf3407be8be0c9c2ef10dfccf35a

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entitySmartphone Experts

Victim entitySmartphone Experts

Incidentdiscovered Jul 12, 2013

Stated responseImplemented measures to prevent any further unauthorized access

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov