PhysicalFinancial ServicesFinanceLossCustomer Data InvolvedIdentity (basic)Financial accountLowResolved

Sovereign Bank

bd_db1c4f4be2b4be81 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jul 20, 2010

Filed

Aug 19, 2010

To disclose

4 weeks

Affected

1state residents only

Confidence

67%

Full breach record for Sovereign Bank →2 incidents on file

Sovereign Bank notified the NH AG that a package containing a customer's paid mortgage note was lost in transit on July 20, 2010. The note contained name, address, loan amount, and number. One NH resident was affected.

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Incident timeline

discovery → filing · 4 weeks / 30 days

Jul 20, 2010

Discovered

Aug 19, 2010

Filed

vs. sector median

4 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: Sovereign Bank
norm: sovereign bank

Name: Sovereign Bank
norm: sovereign bank
Industry: Financial Servicesllm

Discovered: Jul 20, 2010
Materiality determined: —
Notification sent: —
Affected individuals: 1state-resident count only
Data types: Identity (basic)Financial account
Attack vector: Unknown
MITRE ATT&CK: T1052 Exfiltration Over Physical Medium
Regulator citations: Notified New Hampshire Attorney General

During the incident: The customer has been notified
The Bank followed up with an investigation
Changes made: Review activity on your account statements on a regular basis
Report any suspected incidents of identity theft to local law enforcement or to your state attorney general
Request a free credit report annually from each of the three main credit reporting agencies
Place a freeze on your credit
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 4 weeks(30 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/sovereign-bank-20100819.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 19, 2010
Raw hash: 7554ca15ca759c56cc9a8e59cc800ddd9e80c2f5af18c62bb12210d726d400c8

Reporting entitySovereign Bank

Victim entitySovereign Bank

Incidentdiscovered Jul 20, 2010

Stated responseThe customer has been notified

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov