HackingPIIIdentity (basic)MediumActive

Edfinancial Services, LLC

bd_da947de277a64c70 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jul 21, 2022

Filed

Sep 1, 2022

To disclose

6 weeks

Affected

16,683state residents only

Linked

2 filings

Confidence

65%

Full breach record for Edfinancial Services, LLC →

New Hampshire Attorney General's Consumer Protection Bureau received a notice from Mullen Coughlin LLC, representing Edfinancial Services LLC and Oklahoma Student Loan Authority. An unauthorized party accessed student loan account registration information via a vulnerability in Nelnet Servicing's portal between June 2022 and July 21, 2022. Approximately 16,683 New Hampshire residents were affected. The investigation is ongoing.

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Incident timeline

undetected · 50 days

discovery → filing · 6 weeks / 42 days

Jun 1, 2022

Begins

Jul 21, 2022

Discovered

Sep 1, 2022

Filed

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Hawaii State AGbd_435af980ea7955222022-08-26 · +6dCandidate

Name: Mullen Coughlin LLC
norm: mullen coughlin

Name: Edfinancial Services, LLC
norm: edfinancial services

Discovered: Jul 21, 2022
Breach occurred: Jun 1, 2022 – Jul 21, 2022
Undetected for: 50 daysoccurrence → discovery
Materiality determined: —
Notification sent: Sep 1, 2022
Affected individuals: 16,683state-resident count only
Data types: PIIIdentity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing Application
Threat actor: External
Initial access: exploit_public_facing

During the incident: Nelnet Servicing's cybersecurity team took immediate action to secure the information system
Block the suspicious activity
Fix the issue
Launched an investigation with third-party forensic experts
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 6 weeks(42 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Hawaii State AGAug 26 · first

New Hampshire State AG+6d · this page

Pattern: first filing Aug 26 (HI), last Sep 1 (NH) — a 6-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/nelnet-20220901.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 1, 2022
Raw hash: d991d32137dc275046e8cc4457684b5fb94c2bb073c2e1c833f9cadee02913be

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityMullen Coughlin LLC

Victim entityEdfinancial Services, LLC

Incidentdiscovered Jul 21, 2022

Stated responseNelnet Servicing's cybersecurity team took immediate action to secure the information system

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov