Social EngineeringFinancial ServicesProfessional ServicesFinancePhishingStolen CredentialsCustomer Data InvolvedMulti-Stage ChainIdentity (basic)PIILowContained

CRC Insurance Services, LLC

bd_d9e90d6fccbffddc · schema v1 · pii pii-v1

Severity

Low

Discovered

Feb 19, 2025

Filed

Jul 10, 2025

To disclose

20 weeks

Affected

33state residents only

Linked

4 filings

Confidence

67%

Full breach record for CRC Insurance Services, LLC →5 incidents on file

CRC Insurance Services, LLC reported a cybersecurity event to the NH AG on July 10, 2025. Unauthorized access occurred on Feb 3, 2025, via social engineering impersonating help desk personnel. Data accessed from a file server. Approx. 33 NH residents affected. Response included forensic investigation, law enforcement notification, and credit monitoring offer.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 16 days

discovery → filing · 20 weeks / 141 days

Feb 3, 2025

Begins

Feb 19, 2025

Discovered

Jul 10, 2025

Filed

vs. sector median

+12 wks slower

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Texas State AGbd_00c64bb3d4a80aad2025-07-01 · +9dCandidate
Indiana State AGbd_304822cb6b7255d22025-06-27 · +13dVerified
Massachusetts State AGbd_322481bd9d9afb872025-06-27 · +13dVerified

Name: CRC Insurance Services, LLC
norm: crc insurance

Name: CRC Insurance Services, LLC
norm: crc insurance
Industry: Financial ServicesllmProfessional Servicesllm

Discovered: Feb 19, 2025
Breach occurred: Feb 3, 2025
Undetected for: 16 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 33state-resident count only
Data types: Identity (basic)PII
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General Consumer Protection & Antitrust Bureau
Initial access: phishing_link

During the incident: Engaged a third-party forensic firm to assist in reviewing the event
Engaged a third-party document review vendor
Notified law enforcement
Changes made: Enabled additional technical measures to block similar threat vectors
Provided updated guidance to employees concerning fraudulent schemes involving criminals posing as help desk personnel
Secured the services of Kroll to provide optional identity monitoring
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 20 weeks(141 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Indiana State AGJun 27 · first

Massachusetts State AGJun 27 · first

Texas State AG+4d

New Hampshire State AG+13d · this page

Pattern: first filing Jun 27 (IN), last Jul 10 (NH) — a 13-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/crc-insurance-20250710.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 10, 2025
Raw hash: 8ec202c2cfcf132e83dddb972cc4003d63f5a728213e776ad49253c58f0f0edd

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityCRC Insurance Services, LLC

Victim entityCRC Insurance Services, LLC

Incidentdiscovered Feb 19, 2025

Stated responseEngaged a third-party forensic firm to assist in reviewing the event

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov