MalwareTechnologyHealthcareInformationRansomwareData EncryptedTargetedPHIHealth (basic)PIIIdentity (basic)Government IDMediumContained

TenX Systems, LLC d/b/a ResiDex Software

bd_d9828d670ed05390 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Apr 9, 2019

Filed

Jun 12, 2019

To disclose

9 weeks

Affected

2state residents only

Confidence

66%

TenX Systems, LLC d/b/a ResiDex Software notified individuals of a ransomware incident. First access occurred approx. April 2, 2019; ransomware launched April 9, 2019. Systems were taken offline and restored via backups. Potential PHI (medical records) and PII (names, SSNs) may have been accessed. Forensic investigation could not identify specific compromised individuals. Credit monitoring offered.

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Incident timeline

undetected · 7 days

discovery → filing · 9 weeks / 64 days

Apr 2, 2019

Begins

Apr 9, 2019

Discovered

Jun 12, 2019

Filed

vs. sector median

10 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed2 affectedView incident

Name: TenX Systems, LLC d/b/a ResiDex Software
norm: tenx systems residex software

Name: TenX Systems, LLC d/b/a ResiDex Software
norm: tenx systems residex software
Also named: TenX Systems, LLCdba oflegal entity
ResiDex Softwaredba oftrade name
Industry: TechnologyllmHealthcarellm

Discovered: Apr 9, 2019
Breach occurred: Apr 2, 2019
Undetected for: 7 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 2state-resident count only
Data types: PHIHealth (basic)PIIIdentity (basic)Government ID
Data elements: Social Security numberMedical information
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1078 Valid Accounts
Threat actor: ExternalFinancial
Initial access: valid_credentials

During the incident: Undertook efforts to restore its servers to a new hosting provider
Used backups and other information to enable near seamless restoration of security and services
Took affirmative steps to further safeguard its software systems
Retained a forensic investigation firm to determine the nature of the security compromise
Continuing to work closely with leading security experts to identify and implement measures to further strengthen the security of their systems
Changes made: Restored servers to a new hosting provider
Implementing measures to further strengthen the security of their systems
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 9 weeks(64 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/OCP/Breach-NotificationDetails-32.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 12, 2019
Raw hash: 9dec0690c7ed28cdc2a04babb638fa18abb4bbe9691e346d86c1f2324b8474a6

Reporting entityTenX Systems, LLC d/b/a ResiDex Software

Victim entityTenX Systems, LLC d/b/a ResiDex Software

Incidentdiscovered Apr 9, 2019

Stated responseUndertook efforts to restore its servers to a new hosting provider

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov