DisclosureLens
HackingTechnologyInformationCustomer Data InvolvedLowContained

ServiceTitan, Inc. - UPDATED

bd_d8f16c8d3cebb5d0 · schema v1 · pii pii-v1

Severity

Low

Discovered

Oct 10, 2025

Filed

Nov 3, 2025

To disclose

24 days

Affected

36

Confidence

77%
Full breach record for ServiceTitan, Inc. - UPDATED →2 incidents on file

ServiceTitan, Inc. (Glendale, CA), a commercial technology company, reported an external system breach (hacking) to the Maine AG. The breach occurred on August 8, 2025 and was discovered on October 10, 2025. A total of 36 individuals were affected nationwide; Written consumer notifications were sent October 23, 2025. IDX Cyberscan Monitoring (12 months) was offered to affected individuals.

Maine clockDiscovered Oct 10, 2025 → Filed with AG Nov 3, 202524d ✓ ME AG ≤30d24 days discovery → filing
⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 63 days
discovery → filing · 24 days

Aug 8, 2025

Begins

Oct 10, 2025

Discovered

Nov 3, 2025

Filed

vs. sector median

15 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed36 affectedView incident

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.