Social EngineeringFinancial ServicesFinancePhishingCustomer Data InvolvedIdentity (basic)Financial accountLowContained

Randolph Savings Bank

bd_d8c682561f43d49d · schema v1 · pii pii-v1

Severity

Low

Discovered

Oct 1, 2017

Filed

Nov 21, 2017

To disclose

7 weeks

Affected

25state residents only

Linked

2 filings

Confidence

67%

Full breach record for Randolph Savings Bank →

Randolph Savings Bank experienced a phishing incident in October 2017 where an unauthorized individual accessed employee emails containing customer information, including names, addresses, and loan numbers. Social security numbers were not affected. 25 New Hampshire residents were impacted. The bank contained the intrusion, implemented additional security measures, and offered three years of identity protection services.

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Incident timeline

discovery → filing · 7 weeks / 51 days

Oct 1, 2017

Discovered

Nov 21, 2017

Filed

vs. sector median

1 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_9ce49a632065f0452017-11-28 · +7dVerified

Name: Randolph Savings Bank
norm: randolph savings bank

Name: Randolph Savings Bank
norm: randolph savings bank
Industry: Financial Servicesllm

Discovered: Oct 1, 2017
Materiality determined: —
Notification sent: Nov 15, 2017
Affected individuals: 25state-resident count only
Data types: Identity (basic)Financial account
Attack vector: Phishing
MITRE ATT&CK: T1566 PhishingT1114 Email Collection
Threat actor: External
Regulator citations: Notified Office of the Attorney General of New Hampshire
Initial access: phishing_link

During the incident: Identified and contained the intrusion
Shut down the unauthorized access
Sent notification letters to affected individuals by mail on November 15, 2017
Offering three years of identity protection services from AllClear ID, at no charge
Recommending steps individuals can take to protect themselves, such as regularly monitoring financial statements and credit reports
Changes made: Implemented additional security measures to help further protect against these types of attacks going forward
Undertaking a review of its systems to help guard against a similar incident occurring in the future
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 7 weeks(51 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

New Hampshire State AGNov 21 · first · this page

Massachusetts State AG+7d

Pattern: first filing Nov 21 (NH), last Nov 28 (MA) — a 7-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/randolph-savings-20171121.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 21, 2017
Raw hash: e969b5a934ab9bd3bcfcc4cd817a1ddc63d7162dcfd8b6d62f209f10fc427055

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityRandolph Savings Bank

Victim entityRandolph Savings Bank

Incidentdiscovered Oct 1, 2017

Stated responseIdentified and contained the intrusion

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov