MisuseFinancial ServicesFinancePrivilege AbuseEmployee Data InvolvedTargetedIdentity (basic)Government IDMediumContained

PHH Mortgage Corporation

bd_d89ec75586991125 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Apr 3, 2013

Filed

May 10, 2013

To disclose

5 weeks

Affected

62state residents only

Confidence

67%

Full breach record for PHH Mortgage Corporation →4 incidents on file

PHH Corporation notified the NH AG on May 10, 2013, regarding a data incident involving a temporary worker. On April 3, 2013, PHH learned the worker was indicted for unrelated identity fraud. The worker had access to personnel records of current/former employees and applicants, including names, SSNs, and DOBs. 62 NH residents were notified. No evidence of data misuse was found. PHH enhanced policies for temporary employees.

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Incident timeline

discovery → filing · 5 weeks / 37 days

Apr 3, 2013

Discovered

May 10, 2013

Filed

vs. sector median

4 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed62 affectedView incident

Name: PHH Mortgage Corporation
norm: phh mortgage

Name: PHH Mortgage Corporation
norm: phh mortgage
Industry: Financial Servicesllm

Discovered: Apr 3, 2013
Materiality determined: —
Notification sent: May 10, 2013
Affected individuals: 62state-resident count only
Data types: Identity (basic)Government ID
Data elements: Social Security numberDate of birth
Attack vector: Insider
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: Internal
Regulator citations: Notified New Hampshire Attorney General
Initial access: insider_action

During the incident: Initiated a review of the individual’s access to this information
Reported the incident to law enforcement authorities
Cooperating with law enforcement authorities to investigate the issue
Offering identity protection services at no charge through AllClear ID
Changes made: Enhancing some of its policies surrounding temporary employees and access to data
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(37 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/phh-corporation-20130510.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 10, 2013
Raw hash: 6eb43eaa16733f7f7af4881d966e0fc6717503bf4de47bff4b35dc584b6f5462

Reporting entityPHH Mortgage Corporation

Victim entityPHH Mortgage Corporation

Incidentdiscovered Apr 3, 2013

Stated responseInitiated a review of the individual’s access to this information

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov