Social EngineeringProfessional ServicesProfessional ServicesPhishingCustomer Data InvolvedGovernment IDIdentity (basic)MediumContained

Realogy Brokerage Group f/k/a NRT

bd_d6d850b8c3a6ff15 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Oct 6, 2019

Filed

Nov 12, 2020

To disclose

13 months

Affected

1state residents only

Confidence

66%

Full breach record for Realogy Brokerage Group f/k/a NRT →

Realogy Brokerage Group (f/k/a NRT) notified the New Hampshire Attorney General's Office on November 10, 2020, regarding a phishing incident affecting one NH resident. Discovered October 6, 2019, bad actors tricked a real estate agent into providing credentials via a fraudulent website. The incident exposed the customer's name and Social Security Number. NRT reset credentials, provided training, and offered one year of Equifax ID Patrol credit monitoring.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 127 days

discovery → filing · 13 months / 403 days

Jun 1, 2019

Begins

Oct 6, 2019

Discovered

Nov 12, 2020

Filed

vs. sector median

+43 wks slower

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: Realogy Brokerage Group
norm: realogy brokerage

Name: Realogy Brokerage Group f/k/a NRT
norm: realogy brokerage group f k a nrt
Industry: Professional Servicesllm

Discovered: Oct 6, 2019
Breach occurred: Jun 1, 2019
Undetected for: 127 daysoccurrence → discovery
Materiality determined: —
Notification sent: Nov 10, 2020
Affected individuals: 1state-resident count only
Data types: Government IDIdentity (basic)
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing Link
Threat actor: ExternalFinancial
Initial access: phishing_link

During the incident: Reset e-mail account access credentials
Agents will receive phishing and general data protection training
Providing postal mail notification to impacted customer
Offering credit protection services at no cost to the impacted individual
Changes made: Enhance our monitoring for and prevention of these types of incidents
Required agents reset their credentials for the impacted accounts
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 13 months(403 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/realology-brokerage-20201112.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 12, 2020
Raw hash: 183f335e48dd32f63bd3d5fe85d438f0a27180c958298d3245fdcd31ce8177a3

Reporting entityRealogy Brokerage Group

Victim entityRealogy Brokerage Group f/k/a NRT

Incidentdiscovered Oct 6, 2019

Stated responseReset e-mail account access credentials

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov