PhysicalFinancial ServicesFinanceLossCustomer Data InvolvedIdentity (basic)Government IDFinancial accountMediumResolved

AMERIPRISE FINANCIAL, INC.

bd_d669fe810ead80a7 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Nov 3, 2022

Filed

Nov 10, 2022

To disclose

7 days

Affected

1state residents only

Confidence

66%

Full breach record for AMERIPRISE FINANCIAL, INC. →75 incidents on file

Ameriprise Financial Services, Inc. notified the NH Attorney General on Nov 10, 2022, of a data breach involving one NH resident. On Nov 3, 2022, a package containing the client's name, address, account number, and SSN was lost in transit by a mail courier. Ameriprise implemented account verification safeguards and offered one year of credit monitoring.

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Incident timeline

discovery → filing · 7 days

Nov 3, 2022

Discovered

Nov 10, 2022

Filed

vs. sector median

7 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: AMERIPRISE FINANCIAL, INC.
norm: ameriprise financial
Domain: ameriprise.com

Name: AMERIPRISE FINANCIAL, INC.
norm: ameriprise financial
Domain: ameriprise.com
Industry: Financial Servicesllm

Discovered: Nov 3, 2022
Materiality determined: —
Notification sent: Nov 10, 2022
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security number
Attack vector: Unknown
MITRE ATT&CK: T1052 Exfiltration Over Physical Medium
Regulator citations: Notified New Hampshire Office of the Attorney General

During the incident: Instructing our service associates to use extra caution when verifying callers
Confirm the signature on written requests related to your accounts
Providing you an opportunity to enroll in an independent credit monitoring program for one year at no expense to you
Changes made: Instructing our service associates to use extra caution when verifying callers
Confirm the signature on written requests related to your accounts
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 7 days(7 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/ameriprise-financial-services-20221110.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 10, 2022
Raw hash: f090ab1dddd83a896e80dbded269ece22d085221395d1e7796f3d8bd21b4d9c7

Reporting entityAMERIPRISE FINANCIAL, INC.

Victim entityAMERIPRISE FINANCIAL, INC.

Incidentdiscovered Nov 3, 2022

Stated responseInstructing our service associates to use extra caution when verifying callers

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov