HackingHospitalityTechnologyHospitalityStolen CredentialsCapture Stored DataSupply Chain (3P Vendor)Customer Data InvolvedData ExfiltratedFinancial accountIdentity (basic)LowContained

WESTGATE RESORTS, LTD.

bd_d50ff15f3e699e1f · schema v1 · pii pii-v1

Severity

Low

Discovered

Jun 19, 2017

Filed

Jul 28, 2017

To disclose

6 weeks

Affected

43state residents only

Confidence

66%

Full breach record for WESTGATE RESORTS, LTD. →

Westgate Resorts Ltd notified NH AG of a third-party vendor (Sabre) breach affecting ~43 NH residents. Unauthorized access to Sabre systems occurred Aug 2016–Mar 2017 via stolen credentials. Payment card info and PII accessed. Sabre engaged forensic investigators and notified law enforcement.

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Incident timeline

undetected · 313 days

discovery → filing · 6 weeks / 39 days

Aug 10, 2016

Begins

Jun 19, 2017

Discovered

Jul 28, 2017

Filed

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed43 affectedView incident

Name: Norton Rose Fulbright US LLP
norm: norton rose fulbright us

Name: WESTGATE RESORTS, LTD.
norm: westgate resorts
Industry: HospitalityllmTechnologyllm

Discovered: Jun 19, 2017
Breach occurred: Aug 10, 2016 – Mar 9, 2017
Undetected for: 313 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jul 28, 2017
Affected individuals: 43state-resident count only
Data types: Financial accountIdentity (basic)
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General
Initial access: valid_credentials

During the incident: Engaged outside forensic investigation firm
Enhanced security around access credentials
Enhanced monitoring of system activity
Notified law enforcement
Notified payment card brands
Notified affected individuals via written letter
Changes made: Enhanced security around access credentials
Enhanced monitoring of system activity
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 6 weeks(39 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/sabre-hospitality-westgate-20170728.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 28, 2017
Raw hash: b498b7ccfd02298a576b57914d8a3b655138d2a8cdd23332e7702ac8d8813c2b

Reporting entityNorton Rose Fulbright US LLP

Victim entityWESTGATE RESORTS, LTD.

Incidentdiscovered Jun 19, 2017

Stated responseEngaged outside forensic investigation firm

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov