MalwareRetail & ConsumerTransportation & LogisticsRetailInfostealerCapture App DataData ExfiltratedCustomer Data InvolvedSupply Chain (3P Vendor)Identity (basic)Government IDFinancial accountPIIMediumContained

U-Haul Co. of California

bd_d459e5da9a3af144 · schema v1 · pii pii-v1

Severity

Medium

Discovered

—

Filed

Dec 12, 2017

To disclose

—

Affected

Not disclosed

Confidence

82%

A computer workstation at Solo Tire, an independent U-Haul dealer in Orange, CA, was infected with malware targeting payment card data. Customers who reserved or rented equipment from January 10 to October 16, 2017 may have had name, address, phone, email, driver's license, birth date, and payment card details compromised. The incident was contained to the Solo Tire location.

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Incident timeline

Jan 10, 2017

Begins

Dec 12, 2017

Filed

Tracked as a single-filing incident — the only disclosure on record for this event so far.ConfirmedView incident

Name: U-Haul Co. of California
norm: u-haul co of california

Name: U-Haul Co. of California
norm: u-haul co of california
Industry: Retail & ConsumerllmTransportation & Logisticsllm

Discovered: —
Breach occurred: Jan 10, 2017 – Oct 16, 2017
Materiality determined: —
Notification sent: Dec 11, 2017
Affected individuals: Not disclosed
Data types: Identity (basic)Government IDFinancial accountPII
Attack vector: Unauthorized Access
MITRE ATT&CK: T1056 Input CaptureT1005 Data from Local System
Threat actor: ExternalFinancial
Regulator citations: Notified California Office of the Attorney General
Third party: via Solo Tire

During the incident: Immediately implemented procedures to eliminate the threat
Hired a forensic security firm to assist in the investigation
Worked closely with Solo Tire to improve the security of their system and to monitor for subsequent attacks
Offering a complimentary one-year membership of Experian's IdentityWorks Credit 3B
Changes made: Worked closely with Solo Tire to improve the security of their system
Continued to coordinate with both independent dealers and own employees to re-emphasize the importance of protecting customers' information
Source: Quoted from the filing itself, not independently verified.

Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-130936
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 12, 2017
Raw hash: 09a648020b30c437ecae8a1efccd7150c7466bd9925bceea73a1bf2be3200016

Reporting entityU-Haul Co. of California

Victim entityU-Haul Co. of California

IncidentUnauthorized Access

Stated responseImmediately implemented procedures to eliminate the threat

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov