Social EngineeringFinancial ServicesFinancePhishingCustomer Data InvolvedIdentity (basic)PIILowResolved

CRC Insurance Services, LLC

bd_d3c3dce79bdf46a6 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jan 18, 2023

Filed

Dec 8, 2023

To disclose

46 weeks

Affected

Not disclosed

Linked

2 filings

Confidence

65%

Full breach record for CRC Insurance Services, LLC →5 incidents on file

CRC Insurance Services, LLC reported that on January 18, 2023, it determined an unknown third-party gained unauthorized access to a small number of employee email accounts via phishing emails. The breach occurred on January 13, 2023. The actor exfiltrated a small percentage of emails containing personal information such as names and addresses. CRC activated its incident response team, engaged forensic firms, and contained the incident. Credit monitoring is being offered to affected individuals.

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Incident timeline

undetected · 5 days

discovery → filing · 46 weeks / 324 days

Jan 13, 2023

Begins

Jan 18, 2023

Discovered

Dec 8, 2023

Filed

vs. sector median

+38 wks slower

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Idaho State AGbd_6db08079d0fd60ad2023-12-08Candidate

Name: CRC Insurance Services, LLC
norm: crc insurance

Name: CRC Insurance Services, LLC
norm: crc insurance
Industry: Financial Servicesllm

Discovered: Jan 18, 2023
Breach occurred: Jan 13, 2023
Undetected for: 5 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: Identity (basic)PII
Attack vector: Phishing
MITRE ATT&CK: T1566 PhishingT1114 Email Collection
Threat actor: External
Initial access: phishing_link

During the incident: Activated its incident response team to secure the affected accounts and contain the incident
Conducted a legal and technical investigation of the incident, including engagements with leading forensic and data analytics firms
Sent timely alert communications to all its employees
Provided additional training to CRC employees impacted by the phishing attack
Changes made: Offering complementary credit monitoring services from Equifax
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 46 weeks(324 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Idaho State AGDec 8 · first

California State AGDec 8 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-577671
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 8, 2023
Raw hash: 9bcc60cf62911ff91ac4f9c3d6c7783c899b1318ef4a6adc59ee4f862e350428

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityCRC Insurance Services, LLC

Victim entityCRC Insurance Services, LLC

Incidentdiscovered Jan 18, 2023

Stated responseActivated its incident response team to secure the affected accounts and contain the incident

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov