AccidentalFinancial ServicesFinanceMisdeliveryCustomer Data InvolvedIdentity (basic)Government IDFinancial accountMediumResolved

Genworth

bd_d2159dd87cf63019 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Feb 4, 2008

Filed

Mar 26, 2008

To disclose

7 weeks

Affected

Not disclosed

Confidence

66%

Full breach record for Genworth →7 incidents on file

Genworth Financial Trust Company notified NH residents of a breach involving personal info (SSN, account numbers) visible through envelope windows due to a print supplier error. Discovered Feb 4, 2008. Notifications mailed March 12, 2008, offering 1 year of Equifax credit monitoring.

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Incident timeline

discovery → filing · 7 weeks / 51 days

Feb 4, 2008

Discovered

Mar 26, 2008

Filed

vs. sector median

1 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.ConfirmedView incident

Name: Genworth
norm: genworth
Domain: genworth.com

Name: Genworth
norm: genworth
Domain: genworth.com
Industry: Financial Servicesllm

Discovered: Feb 4, 2008
Materiality determined: —
Notification sent: Mar 12, 2008
Affected individuals: Not disclosed
Data types: Identity (basic)Government IDFinancial account
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1052 Exfiltration Over Physical Medium
Regulator citations: Provided notice of breach pursuant to RSA 359-C:20 to New Hampshire Department of Justice

During the incident: Decided to take a cautious approach and notify all clients of the potential issue
Offering support to those wishing to take advantage of credit monitoring services
Notifications were mailed to clients on March 12
Offering a free one-year subscription to a credit monitoring service provided by Equifax Personal Solutions
Worked with print supplier to eliminate this issue for future mailings
Changes made: Worked with print supplier to eliminate this issue for future mailings of these documents
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 7 weeks(51 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/genworth-financial-20080326.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 26, 2008
Raw hash: 515320abbd7a1926aa462407e202a849c95b04e0ac9ff61fe1737e4878ecd961

Reporting entityGenworth

Victim entityGenworth

Incidentdiscovered Feb 4, 2008

Stated responseDecided to take a cautious approach and notify all clients of the potential issue

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov