MalwareTechnologyRetail & ConsumerInformationRansomwareData ExfiltratedCustomer Data InvolvedIdentity (basic)Government IDMediumContained

ORDER EXPRESS, INC.

bd_d08c7863f9eb437f · schema v1 · pii pii-v1

Severity

Medium

Discovered

Sep 7, 2022

Filed

Dec 15, 2022

To disclose

14 weeks

Affected

3state residents only

Linked

7 filings

Confidence

65%

Full breach record for ORDER EXPRESS, INC. →

Order Express, Inc. reported a ransomware attack discovered on September 7, 2022, involving unauthorized network access between July 29 and September 7, 2022. The incident impacted 3 New Hampshire residents, exposing names, driver's license numbers, and SSNs/TINs/ EINs. Order Express engaged third-party specialists, reset passwords, deployed EDR, and offered 12 months of credit monitoring.

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Incident timeline

undetected · 40 days

discovery → filing · 14 weeks / 99 days

Jul 29, 2022

Begins

Sep 7, 2022

Discovered

Nov 18, 2022

Scope determined

Dec 15, 2022

Filed

vs. sector median

5 wks faster

This filing is one of 7 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (6) · sorted by filing gap

Massachusetts State AGbd_5064ec91f90a61eb2022-12-15Verified
California State AGbd_5a8e6539ed1675b92022-12-15Candidate
Montana State AGbd_87f8977af6ebf8222022-12-15Verified
Indiana State AGbd_c2938ba829e4e12c2022-12-15Verified

Show 2 more filings ↓

Maine State AGbd_c83602842b9c091e2022-12-15Candidate
Washington State AGbd_f03dcb3257aa924f2022-12-15Verified

Name: ORDER EXPRESS, INC.
norm: order express

Name: ORDER EXPRESS, INC.
norm: order express
Industry: TechnologyllmRetail & Consumerllm

Discovered: Sep 7, 2022
Breach occurred: Jul 29, 2022 – Sep 7, 2022
Undetected for: 40 daysoccurrence → discovery
Materiality determined: Nov 18, 2022
Notification sent: Dec 15, 2022
Affected individuals: 3state-resident count only
Data types: Identity (basic)Government ID
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Office of the Attorney General Consumer Protection Bureau
Initial access: valid_credentials

During the incident: Began an investigation, which included working with third-party specialists
Changed account passwords
Deployed a sophisticated endpoint detection and response solution
Enhanced security protocols
Continues an ongoing review and assessment of its policies and procedures related to data protection
Offering the potentially impacted residents of New Hampshire complimentary access to 12 months of credit monitoring and identity protection services
Changes made: Changed account passwords
Deployed a sophisticated endpoint detection and response solution
Enhanced security protocols
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 14 weeks(99 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 7 filings · 7 states

View merged incident ↗

Massachusetts State AGDec 15 · first

California State AGDec 15 · first

Montana State AGDec 15 · first

Indiana State AGDec 15 · first

Maine State AGDec 15 · first

Washington State AGDec 15 · first

New Hampshire State AGDec 15 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/order-express-20221215.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 15, 2022
Raw hash: 8dcdea3418a636b51f813e8c42fe96dda7da1a872413874308df2afe31495da1

Linked disclosures

Regulatory filings (6) · sorted by filing gap

Reporting entityORDER EXPRESS, INC.

Victim entityORDER EXPRESS, INC.

Incidentdiscovered Sep 7, 2022

Stated responseBegan an investigation, which included working with third-party specialists

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov