HackingFinancial ServicesFinanceStolen CredentialsCustomer Data InvolvedIdentity (basic)Government IDFinancial accountEmploymentMediumContained

ACE Cash Express, Inc.

bd_cf8dfd60d74e9f9d · schema v1 · pii pii-v1

Severity

Medium

Discovered

Nov 14, 2018

Filed

Dec 14, 2018

To disclose

4 weeks

Affected

Not disclosed

Confidence

65%

Full breach record for ACE Cash Express, Inc. →

ACE Cash Express, Inc. notified California residents that an unauthorized person accessed customer accounts via the ACE Loan App using credentials obtained from a third-party source. The incident occurred between October 27 and November 14, 2018, and was discovered on November 14, 2018. Affected data included names, addresses, phone numbers, emails, bank account numbers, Social Security numbers, and employment information. ACE reset passwords and engaged a cybersecurity firm.

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Incident timeline

undetected · 18 days

discovery → filing · 4 weeks / 30 days

Oct 27, 2018

Begins

Nov 14, 2018

Discovered

Dec 14, 2018

Filed

vs. sector median

4 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.ConfirmedView incident

Name: ACE Cash Express, Inc.
norm: ace cash express

Name: ACE Cash Express, Inc.
norm: ace cash express
Industry: Financial Servicesllm

Discovered: Nov 14, 2018
Breach occurred: Oct 27, 2018 – Nov 14, 2018
Undetected for: 18 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: Identity (basic)Government IDFinancial accountEmployment
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: External
Initial access: valid_credentials

During the incident: Immediately launched an investigation
Engaged a leading cyber security firm to assist
Reset your password to your ACE Loan App and online account
Changes made: Implemented, and is continuing to implement, numerous security enhancements, including further strengthening security around access to accounts
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 4 weeks(30 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-142669
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 14, 2018
Raw hash: 8da2e611aec495d17340bc20a8dc5b49bd2edb7cdd4de8baeea4b1e94cad107c

Reporting entityACE Cash Express, Inc.

Victim entityACE Cash Express, Inc.

Incidentdiscovered Nov 14, 2018

Stated responseImmediately launched an investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov