AccidentalFinancial ServicesFinanceMisdeliveryCustomer Data InvolvedIdentity (basic)Financial accountLowResolved

MR. COOPER GROUP INC.

bd_ced21b6820f1ac60 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jul 5, 2017

Filed

Aug 30, 2017

To disclose

8 weeks

Affected

Not disclosed

Confidence

65%

Full breach record for MR. COOPER GROUP INC. →4 incidents on file

Mr. Cooper (Nationstar Mortgage LLC) disclosed that on July 5, 2017, an incident occurred where a borrower's loan number and property address were inadvertently populated on another borrower's letter. The company is offering complimentary credit monitoring through Assurant ID Fraud Solutions to affected individuals.

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Incident timeline

discovery → filing · 8 weeks / 56 days

Jul 5, 2017

Begins

Jul 5, 2017

Discovered

Aug 30, 2017

Filed

vs. sector median

1 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.ConfirmedView incident

Name: MR. COOPER GROUP INC.
norm: mr cooper

Name: MR. COOPER GROUP INC.
norm: mr cooper
Industry: Financial Servicesllm

Discovered: Jul 5, 2017
Breach occurred: Jul 5, 2017
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: Identity (basic)Financial account
Attack vector: Unknown

During the incident: Notifying affected borrowers
Offering complimentary membership of Assurant ID Fraud Solutions Credit Monitoring
Changes made: Additional security and remediation measures are being put in place to prevent such an incident from happening again
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 8 weeks(56 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-101498
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 30, 2017
Raw hash: c829a98ac1b2bed5c4e1f93d1ecef4aad31ec5cf4b3e74276d9d8b97e8d19e1a

Reporting entityMR. COOPER GROUP INC.

Victim entityMR. COOPER GROUP INC.

Incidentdiscovered Jul 5, 2017

Stated responseNotifying affected borrowers

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov