HackingFinancial ServicesTechnologyFinanceStolen CredentialsCapture Stored DataData ExfiltratedCustomer Data InvolvedIdentity (basic)Government IDMediumActive

Nelnet Campus Commerce

bd_ce946606a8678af9 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 19, 2022

Filed

Feb 25, 2022

To disclose

5 weeks

Affected

15state residents only

Linked

5 filings

Confidence

66%

Full breach record for Nelnet Campus Commerce →

Nelnet Campus Commerce notified the NH AG of a data event affecting 15 NH residents. Unauthorized access to the TMS platform occurred Jan 17-19, 2022. Data exposed: names, SSNs, addresses, student IDs. Nelnet disabled credentials, engaged forensic specialists, notified law enforcement, and offered 24 months of credit monitoring.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 2 days

discovery → filing · 5 weeks / 37 days

Jan 17, 2022

Begins

Jan 19, 2022

Discovered

Feb 25, 2022

Filed

vs. sector median

4 wks faster

This filing is one of 5 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

Massachusetts State AGbd_eca4cda5dec4d4992022-02-22 · +3dVerified
Maine State AGbd_87291d77b11e7de62022-02-18 · +7dCandidate
Indiana State AGbd_8e45f2f2ee9ced832022-02-18 · +7dVerified
California State AGbd_f8aaef8aa5a5d8ff2022-02-18 · +7dVerified

Name: Nelnet Campus Commerce
norm: nelnet campus commerce

Name: Nelnet Campus Commerce
norm: nelnet campus commerce
Industry: Financial ServicesllmTechnologyllm

Discovered: Jan 19, 2022
Breach occurred: Jan 17, 2022 – Jan 19, 2022
Undetected for: 2 daysoccurrence → discovery
Materiality determined: —
Notification sent: Feb 18, 2022
Affected individuals: 15state-resident count only
Data types: Identity (basic)Government ID
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: Notified Office of the New Hampshire Attorney General
Initial access: valid_credentials

During the incident: Disabled the credentials used on January 19, 2022
Launched an investigation with third-party forensic specialists
Notified law enforcement
Provided access to credit monitoring services for two (2) years, through Experian IdentityWorks
Changes made: Implementing additional safeguards and training to its employees
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(37 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 5 states

View merged incident ↗

Maine State AGFeb 18 · first

Indiana State AGFeb 18 · first

California State AGFeb 18 · first

Massachusetts State AG+4d

New Hampshire State AG+7d · this page

Pattern: first filing Feb 18 (ME), last Feb 25 (NH) — a 7-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/nelnet-campus-commerce-20220225.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Feb 25, 2022
Raw hash: f89578bc0aa152b55b6a8acf11eb70acebe6ed18725d8b87840eb04fa14cd22d

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entityNelnet Campus Commerce

Victim entityNelnet Campus Commerce

Incidentdiscovered Jan 19, 2022

Stated responseDisabled the credentials used on January 19, 2022

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov