HackingFinancial ServicesFinanceStolen CredentialsCustomer Data InvolvedData ExfiltratedIdentity (basic)Government IDFinancial accountHighContained

Retrieval Masters Creditors Bureau, Inc.

bd_ce94309f6c3f54d8 · schema v1 · pii pii-v1

Severity

High

Discovered

Mar 20, 2019

Filed

Jun 4, 2019

To disclose

11 weeks

Affected

14,839state residents only

Linked

6 filings

Confidence

66%

Full breach record for Retrieval Masters Creditors Bureau, Inc. →

Retrieval-Masters Creditors Bureau, Inc. notified NH DOJ of a breach affecting 14,839 NH residents. Unauthorized access occurred Aug 1, 2018 – Mar 30, 2019 via web payments page. Compromised data included SSNs, credit card numbers, names, DOBs, and medical info. Company took down page, engaged forensics, notified law enforcement, and provided 24 months credit monitoring.

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Incident timeline

undetected · 231 days

discovery → filing · 11 weeks / 76 days

Aug 1, 2018

Begins

Mar 20, 2019

Discovered

Jun 4, 2019

Filed

vs. sector median

+2 wks slower

This filing is one of 6 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Massachusetts State AGbd_68a49144078bbdc82019-06-04Verified
Oregon State AGbd_94d9585c5291c2542019-06-05 · +1dVerified
Washington State AGbd_5843afa3eefcd6c02019-06-03 · +1dCandidate
Montana State AGbd_9e37a672fe0e40c62019-06-03 · +1dVerified

Show 1 more filing ↓up to 3d gap

South Carolina State AGbd_a8b878c5d7e739212019-06-07 · +3dVerified

Name: SKADDEN, ARPS, SLATE, MEAGHER & FLOM LLP
norm: skadden arps slate meagher flom

Name: Retrieval Masters Creditors Bureau, Inc.
norm: retrieval masters creditors bureau
Industry: Financial Servicesllm

Discovered: Mar 20, 2019
Breach occurred: Aug 1, 2018 – Mar 30, 2019
Undetected for: 231 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jun 4, 2019
Affected individuals: 14,839state-resident count only
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security numberDate of birth
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Department of Justice
Initial access: exploit_public_facing

During the incident: Took down its web payments page on March 22, 2019
Migrated it to a third party vendor
Retained a computer security consulting firm to advise on, and implement, steps to increase its systems' security
Notified the three major consumer credit reporting agencies
Advised law enforcement of this incident
Changes made: Provided 24 months of complimentary credit monitoring and identity theft mitigation services
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 11 weeks(76 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 6 states

View merged incident ↗

Washington State AGJun 3 · first

Montana State AGJun 3 · first

Massachusetts State AG+1d

New Hampshire State AG+1d · this page

Oregon State AG+2d

South Carolina State AG+4d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/retrieval-masters-creditors-20190604.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 4, 2019
Raw hash: 8be1dddcd2ffee204620ee251ba0354959fdd2d2a8445aee1c3a7833ee448154

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entitySKADDEN, ARPS, SLATE, MEAGHER & FLOM LLP

Victim entityRetrieval Masters Creditors Bureau, Inc.

Incidentdiscovered Mar 20, 2019

Stated responseTook down its web payments page on March 22, 2019

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov