HackingHospitalityHospitalityStolen CredentialsCustomer Data InvolvedCredentialsIdentity (basic)BehaviorLowContained

PREFERRED TRAVEL GROUP

bd_ce29bdb59ac2cebf · schema v1 · pii pii-v1

Severity

Low

Discovered

Jul 10, 2024

Filed

Nov 6, 2024

To disclose

17 weeks

Affected

Not disclosed

Confidence

65%

Full breach record for PREFERRED TRAVEL GROUP →

Preferred Travel Group disclosed that an unauthorized third party accessed I Prefer loyalty program accounts between June 15 and July 10, 2024. The incident involved the compromise of login credentials (username and password), loyalty points, and hotel reservation information. The company detected suspicious activity on July 10, 2024, and subsequently contained the incident by forcing password resets, enhancing security safeguards, and suspending reward redemptions. Law enforcement was notified.

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Incident timeline

undetected · 25 days

discovery → filing · 17 weeks / 119 days

Jun 15, 2024

Begins

Jul 10, 2024

Discovered

Nov 6, 2024

Filed

Tracked as a single-filing incident — the only disclosure on record for this event so far.ConfirmedView incident

Name: PREFERRED TRAVEL GROUP
norm: preferred travel

Name: PREFERRED TRAVEL GROUP
norm: preferred travel
Industry: Hospitalityllm

Discovered: Jul 10, 2024
Breach occurred: Jun 15, 2024 – Jul 10, 2024
Undetected for: 25 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: CredentialsIdentity (basic)Behavior
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: Notified law enforcement of this incident
Initial access: valid_credentials

During the incident: Initiated an internal investigation
Enhanced security for access credentials for the I Prefer program
Forced all I Prefer program members to reset their passwords
Added additional technical safeguards to help us detect and block abnormal activity
Created system alerts to monitor log-in activity
Suspended reward redemptions on our I Prefer program website
Notified law enforcement of this incident
Changes made: Enhanced security for access credentials for the I Prefer program
Added additional technical safeguards to help us detect and block abnormal activity
Created system alerts to monitor log-in activity
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 17 weeks(119 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-594479
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 6, 2024
Raw hash: 80ca44e108f0f871965b9188c934d9eee558f5e4c4c650072bf28d80f8f57bc2

Reporting entityPREFERRED TRAVEL GROUP

Victim entityPREFERRED TRAVEL GROUP

Incidentdiscovered Jul 10, 2024

Stated responseInitiated an internal investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov