HackingManufacturingRetail & ConsumerManufacturingVulnerability ExploitStolen CredentialsZero-DayData ExfiltratedCustomer Data InvolvedFinancial accountIdentity (basic)LowContained

SMOOTH-ON, INC.

bd_cdf0c2f83dc934eb · schema v1 · pii pii-v1

Severity

Low

Discovered

Apr 29, 2019

Filed

May 21, 2019

To disclose

22 days

Affected

Not disclosed

Confidence

64%

Full breach record for SMOOTH-ON, INC. →

Smooth-On, Inc. notified New Hampshire of a data breach affecting customers who made purchases between Feb 24 and Apr 29, 2019. A hacker injected malicious code into the Magento ecommerce platform, potentially stealing credit card numbers, expiration dates, security codes, and billing addresses. The company suspended online ordering, engaged Sucuri and Carbonlogic for forensic investigation, and notified affected customers on May 9, 2019. Exact number of affected individuals is unknown as card data is not stored on servers.

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Incident timeline

undetected · 64 days

discovery → filing · 22 days

Feb 24, 2019

Begins

Apr 29, 2019

Discovered

May 21, 2019

Filed

vs. sector median

8 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.ConfirmedView incident

Name: SMOOTH-ON, INC.
norm: smooth on
Domain: smooth-on.com

Name: SMOOTH-ON, INC.
norm: smooth on
Domain: smooth-on.com
Industry: ManufacturingllmRetail & Consumerllm

Discovered: Apr 29, 2019
Breach occurred: Feb 24, 2019 – Feb 25, 2019
Undetected for: 64 daysoccurrence → discovery
Materiality determined: —
Notification sent: May 9, 2019
Affected individuals: Not disclosed
Data types: Financial accountIdentity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1056 Input CaptureT1074 Data Staged
Threat actor: ExternalFinancial
Initial access: exploit_public_facing

During the incident: Suspended online ordering capability
Deleted all malicious code
Adopted additional safeguards
Notified customers that submitted online orders
Enlisted help from managed hosting company Carbonlogic and third-party firewall provider Sucuri to investigate
Conducted periodic test orders to monitor ecommerce platforms
Verified that all new or edited files on the server were created intentionally
Changes made: Monitoring websites weekly using Magento security audit tool
Plan to have a system in place to continue monitoring the audit log of change files
Looking at having all credit card information processed off-site instead of using webpage accessible via Javascript
Investigating other third-party security services
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 22 days(22 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/smooth-on-20190521.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 21, 2019
Raw hash: c85c51132d2bd8c6662ff2f72d2ddfee692a48f75afd983ae99c9dd558d2fc95

Reporting entitySMOOTH-ON, INC.

Victim entitySMOOTH-ON, INC.

Incidentdiscovered Apr 29, 2019

Stated responseSuspended online ordering capability

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov