SOUTH CAROLINAAccidentalHealthcareHealthcareMisdeliveryBusiness Associate (HIPAA)Customer Data InvolvedPHIHealth (basic)Identity (basic)LowResolved

Benefitfocus.com, Inc.

bd_cdb472b5dba3ede9 · schema v1 · pii pii-v1

Severity

Low

Discovered

—

Filed

Jul 10, 2019

To disclose

—

Affected

827

Confidence

69%

Full breach record for Benefitfocus.com, Inc. →

Benefitfocus.com, Inc. reported to HHS on 2019-07-10 a Unauthorized Access/Disclosure affecting 827 individuals. Breached information located on Paper/Films. A mail merge error caused letters with PHI (names and insurance eligibility) to be sent to wrong addresses. The CE sanctioned the employee, implemented staff training, and is automating the mailing process.

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HIPAA clock✓ HHS notified

⚠ no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.

⚠ No discovery dateThe OCR public portal omits the discovery date, so the 60-day notification clock cannot be evaluated from this source — only that the filing was submitted.

Incident timeline — partial

? — ?

Breach window unknown

Jul 10, 2019

Filed

—

No filing yet · watching

Compliance clocks stay unassessable until a regulatory filing lands. Dashed segments fill in automatically when corroboration arrives.

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed827 affectedView incident

Name: Benefitfocus.com, Inc.
norm: benefitfocuscom
Industry: Health Care Services

Name: Benefitfocus.com, Inc.
norm: benefitfocuscom
Industry: Healthcaresource default

Discovered: Not extracted — the OCR public portal omits it
Materiality determined: —
Notification sent: —
Affected individuals: 827nationwide
Data types: PHIHealth (basic)Identity (basic)
HHS breach type: Unauthorized access or disclosure
Where the data lived: Paper / films
Covered-entity type: Business associate
Attack vector: Misconfiguration
MITRE ATT&CK: T1530 Data from Cloud Storage
Threat actor: Internal
Regulator citations: OCR provided the CE with technical assistance regarding the Breach Notification Ruleprovided additional HIPAA trainingOCR obtained assurances that the CE met its notification requirements
Third party: via Benefitfocus.com, Inc.business associate

During the incident: Sanctioned the employee responsible for the breach
Implemented additional training to all staff members
Provided breach notification to HHS, affected individuals, and the media
Changes made: Automating the mailing process to mitigate human error
Source: Quoted from the filing itself, not independently verified.

Compliance flags: HHS notified
Discovery-date grounding: no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.
Clock breakdown: Statute Window Elapsed Threshold Status
HIPAA
Discovered: not extracted
→ Notified: not extracted
— regulatory submission HHS notified

Statute	Window	Elapsed	Threshold	Status
HIPAA	Discovered: not extracted → Notified: not extracted	—	regulatory submission	HHS notified

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ocrportal.hhs.gov/ocr/breach/breach_report.jsf
DisclosureLens renders the full SEC/HHS filing inline below from the originating regulator’s public record (§4.5 fair report privilege).
Filed at: Jul 10, 2019
Raw hash: c92d1c94b11a763e7f899914fae97037719f0fd41ebe6cd5162e19b6f79cdceb

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Reporting entityBenefitfocus.com, Inc.

Victim entityBenefitfocus.com, Inc.

IncidentMisconfiguration

Stated responseSanctioned the employee responsible for the breach

ComplianceHHS notified

Extraction provenanceno artifact recorded

Source provenanceocrportal.hhs.gov

Source filing