PENNSYLVANIAAccidentalHealthcareHealthcareMisdeliveryBusiness Associate (HIPAA)Customer Data InvolvedPHIHealth (basic)Identity (basic)LowResolved

UnitedHealthcare Community Plan of Pennsylvania

bd_cd6a3de4a59f7837 · schema v1 · pii pii-v1

Severity

Low

Discovered

Nov 1, 2017

Filed

Dec 27, 2017

To disclose

8 weeks

Affected

614

Confidence

67%

Full breach record for UnitedHealthcare Community Plan of Pennsylvania →

UnitedHealthcare Community Plan of Pennsylvania reported to HHS on 2017-12-27 a Unauthorized Access/Disclosure affecting 614 individuals. Breached information located on Paper/Films. A third-party subcontractor erroneously mailed letters containing PHI (names, addresses, plan IDs, phone numbers, provider names, and inferred diabetes condition) to 614 members. The CE received 9 reports of receipt, notified all members, and implemented quality review and USPS Return Service safeguards.

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HIPAA clock✓ HHS report on time8 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 16 days

discovery → filing · 8 weeks / 56 days

Oct 16, 2017

Begins

Nov 1, 2017

Discovered

Dec 27, 2017

Filed

vs. sector median

1 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed614 affectedView incident

Name: UnitedHealthcare Community Plan of Pennsylvania
norm: unitedhealthcare community plan of pennsylvania
Industry: Health Care Services

Name: UnitedHealthcare Community Plan of Pennsylvania
norm: unitedhealthcare community plan of pennsylvania
Industry: Healthcaresource default

Discovered: Nov 1, 2017
Breach occurred: Oct 16, 2017
Undetected for: 16 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 614nationwide
Data types: PHIHealth (basic)Identity (basic)
HHS breach type: Unauthorized access or disclosure
Where the data lived: Paper / films
Covered-entity type: Business associate
Attack vector: Misconfiguration
MITRE ATT&CK: T1530 Data from Cloud Storage
Threat actor: Internal
Regulator citations: Notified HHSOCR reviewed a copy of the relevant signed business associate agreement and the CE’s current risk assessmentOCR obtained assurances that the CE implemented the corrective actions listed above
Third party: via United Healthcare Community Planbusiness associate

During the incident: Provided breach notification to all 614 members whose PHI was included in the mailing
Notified HHS
Strengthened safeguards by requiring an additional quality review prior to the release of mailings to the USPS
Limited the use of third-party subcontractors in the future to mailing jobs that do not contain PHI or PII
Mailings that contain PHI or PII will use a USPS Return Service
Changes made: Required an additional quality review prior to the release of mailings to the USPS
Limited the use of third-party subcontractors in the future to mailing jobs that do not contain PHI or PII
Mailings that contain PHI or PII will use a USPS Return Service
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 8 weeks(56 days from discovery to filing)
Compliance flags: HHS report on timeHHS notified
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.
Clock breakdown: Statute Window Elapsed Threshold Status
HIPAA
Discovered: Nov 1, 2017
→ Notified: not extracted
— 60 days HHS report on time
HIPAA
Discovered: Nov 1, 2017
→ Notified: not extracted
— regulatory submission HHS notified

Statute	Window	Elapsed	Threshold	Status
HIPAA	Discovered: Nov 1, 2017 → Notified: not extracted	—	60 days	HHS report on time
HIPAA	Discovered: Nov 1, 2017 → Notified: not extracted	—	regulatory submission	HHS notified

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ocrportal.hhs.gov/ocr/breach/breach_report.jsf
DisclosureLens renders the full SEC/HHS filing inline below from the originating regulator’s public record (§4.5 fair report privilege).
Filed at: Dec 27, 2017
Raw hash: 08f6d945786fcc23b21909eb3f47a81092eebb27171b73a1bcca55a2cbb526d3

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Reporting entityUnitedHealthcare Community Plan of Pennsylvania

Victim entityUnitedHealthcare Community Plan of Pennsylvania

Incidentdiscovered Nov 1, 2017

Stated responseProvided breach notification to all 614 members whose PHI was included in the mailing

ComplianceHHS report on time

Extraction provenanceno artifact recorded

Source provenanceocrportal.hhs.gov

Source filing