HackingFinancial ServicesFinanceStolen CredentialsData ExfiltratedCustomer Data InvolvedIdentity (basic)Government IDFinancial accountMediumContained

Tennessee Housing Development Agency

bd_cd1897ae1d82c455 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Sep 20, 2022

Filed

Oct 19, 2022

To disclose

29 days

Affected

4state residents only

Confidence

66%

Full breach record for Tennessee Housing Development Agency →

Newcourse Communications, Inc. notified Tennessee Housing Development Agency d/b/a Volunteer Mortgage Loan Servicing customers of unauthorized network access occurring April 27-May 3, 2022. Discovered Sept 20, 2022, the incident involved exfiltration of names, SSNs, addresses, loan numbers, and 1098 tax form data. Newcourse engaged outside cybersecurity professionals and offers 24 months of identity theft protection via IDX.

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Incident timeline

undetected · 146 days

discovery → filing · 29 days

Apr 27, 2022

Begins

Sep 20, 2022

Discovered

Oct 19, 2022

Filed

vs. sector median

4 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed4 affectedView incident

Name: Newcourse Communications
norm: newcourse communications
Domain: newcoursecc.com

Name: Tennessee Housing Development Agency
norm: tennessee housing development agency
Also named: Tennessee Housing Development Agencydba oflegal entity
Volunteer Mortgage Loan Servicingdba oftrade name
Industry: Financial Servicesllm

Discovered: Sep 20, 2022
Breach occurred: Apr 27, 2022 – May 3, 2022
Undetected for: 146 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 4state-resident count only
Data types: Identity (basic)Government IDFinancial account
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Initial access: valid_credentials

During the incident: Launched an investigation in consultation with outside cybersecurity professionals
Offering identity theft protection services through IDX
Set up a dedicated and confidential toll-free response line
Changes made: Continually evaluate and modify our practices and internal controls to enhance the security and privacy of your personal information
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 29 days(29 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/OCP/Consumer-Notification-Letter-670.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 19, 2022
Raw hash: 9fec3d9f08cb333a4df68ee985be710aba20f86868c9de1e721c1379da1bf284

Reporting entityNewcourse Communications

Victim entityTennessee Housing Development Agency

Incidentdiscovered Sep 20, 2022

Stated responseLaunched an investigation in consultation with outside cybersecurity professionals

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov