MisuseTechnologyRetail & ConsumerInformationPrivilege AbuseCustomer Data InvolvedData ExfiltratedFinancial accountPIILowContained

Apple

bd_cc7b326250deb65d · schema v1 · pii pii-v1

Severity

Low

Discovered

Dec 21, 2020

Filed

Jan 25, 2021

To disclose

5 weeks

Affected

1state residents only

Linked

2 filings

Confidence

66%

Full breach record for Apple →11 incidents on file

Apple Inc. notified the New Hampshire Attorney General of a data breach involving one resident. A sales associate employed by an Apple service provider misappropriated payment card information (account number, expiration, CVV2) and name for unauthorized purchases. The incident was discovered on December 21, 2020, involving a transaction from late 2020. Apple removed the associate's access and offered one year of credit monitoring.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 56 days

discovery → filing · 5 weeks / 35 days

Oct 26, 2020

Begins

Dec 21, 2020

Discovered

Jan 25, 2021

Filed

vs. sector median

14 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_6dc52978139935042021-01-20 · +5dVerified

Name: ZwillGen
norm: zwillgen
Domain: zwillgen.com

Name: Apple
norm: apple
Domain: apple.com
Industry: TechnologyllmRetail & Consumerllm

Discovered: Dec 21, 2020
Breach occurred: Oct 26, 2020
Undetected for: 56 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jan 20, 2020
Affected individuals: 1state-resident count only
Data types: Financial accountPII
Attack vector: Insider
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: PartnerFinancial
Regulator citations: Notified New Hampshire Attorney General Gordon MacDonald
Initial access: insider_action

During the incident: Engaged its service provider to verify whether this sales associate had, in fact, engaged in misconduct
Determined that a resident of New Hampshire was potentially impacted
Offering the individual affected by this incident one year of complementary credit monitoring and identity theft protection services
Removed the sales associate's access to Apple customer data
Continued to monitor for suspicious incidents
Changes made: Providing one year of complimentary access to Kroll's Consumer Identity Monitoring and Consultation & Restoration Services
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(35 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Massachusetts State AGJan 20 · first

New Hampshire State AG+5d · this page

Pattern: first filing Jan 20 (MA), last Jan 25 (NH) — a 5-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/apple-20210125.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 25, 2021
Raw hash: 31821b7ce0b06bf8f00a184c7af155d6122f0b855ffe52af6262842f64b8146e

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityZwillGen

Victim entityApple

Incidentdiscovered Dec 21, 2020

Stated responseEngaged its service provider to verify whether this sales associate had, in fact, engaged in misconduct

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov