HackingHealthcareHealthcareSupply Chain (3P Vendor)Customer Data InvolvedIdentity (basic)Government IDHealth (basic)PHIHighContained

The Mental Health Center of Greater Manchester

bd_cc67dcf3446f0c7c · schema v1 · pii pii-v1

Severity

High

Discovered

Feb 23, 2022

Filed

Apr 28, 2022

To disclose

9 weeks

Affected

1,237state residents only

Linked

3 filings

Confidence

66%

Full breach record for The Mental Health Center of Greater Manchester →

The Mental Health Center of Greater Manchester notified the NH AG of a data incident involving its third-party vendor, Centers for Life Management. Unauthorized access occurred on Feb 21, 2022, affecting 1,237 NH residents. Data included names, SSNs, DOBs, and PHI. No data was taken. Credit monitoring offered.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 2 days

discovery → filing · 9 weeks / 64 days

Feb 21, 2022

Begins

Feb 23, 2022

Discovered

Apr 28, 2022

Filed

vs. sector median

on median

This filing is one of 3 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

HHS OCRbd_a4e6b89199688b252022-04-22 · +6dVerified
Massachusetts State AGbd_d0a4b171dd3127782022-04-22 · +6dVerified

Name: Mullen Coughlin LLC
norm: mullen coughlin

Name: The Mental Health Center of Greater Manchester
norm: the mental health center of greater manchester
Industry: Healthcarellm

Discovered: Feb 23, 2022
Breach occurred: Feb 21, 2022
Undetected for: 2 daysoccurrence → discovery
Materiality determined: —
Notification sent: Apr 22, 2022
Affected individuals: 1,237state-resident count only
Data types: Identity (basic)Government IDHealth (basic)PHI
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1195 Supply Chain CompromiseT1078 Valid Accounts
Threat actor: External
Regulator citations: Notified U.S. Department of Health and Human Services
Third party: via Centers for Life Management
Initial access: supply_chain

During the incident: Provided access to credit monitoring services for 1 year through Epig
Provided impacted individuals with guidance on how to better protect against identity theft and fraud
Notifying the U.S. Department of Health and Human Services
Notifying prominent statewide media outlets pursuant to HIPAA
Placing notice in prominent statewide media
Placing notice on its website
Changes made: Working on removing all data from the CLM servers
Assessing policies and procedures to help prevent similar future incidents
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 9 weeks(64 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 2 states

View merged incident ↗

HHS OCRApr 22 · first

Massachusetts State AGApr 22 · first

New Hampshire State AG+6d · this page

Pattern: first filing Apr 22 (NH), last Apr 28 (NH) — a 6-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/mental-health-center-greater-manchester-20220428.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 28, 2022
Raw hash: d9845e34c516a0a8819d60a7c7e89b48e67a56da1d3b8b9a36c2bc73d444536c

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityMullen Coughlin LLC

Victim entityThe Mental Health Center of Greater Manchester

Incidentdiscovered Feb 23, 2022

Stated responseProvided access to credit monitoring services for 1 year through Epig

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov