MalwareRetail & ConsumerRetailRansomwareData ExfiltratedCustomer Data InvolvedFinancial accountIdentity (basic)LowContained

Forever 21, Inc.

bd_cc576cc5ff09fd0f · schema v1 · pii pii-v1

Severity

Low

Discovered

Oct 15, 2017

Filed

Dec 28, 2017

To disclose

11 weeks

Affected

Not disclosed

Linked

5 filings

Confidence

65%

Full breach record for Forever 21, Inc. →6 incidents on file

Forever 21, Inc. notified the New Hampshire Attorney General of a payment card security incident. Malware was installed on POS devices in U.S. stores between April 3, 2017, and November 18, 2017, when encryption was disabled. The malware exfiltrated track data (card numbers, expiration dates) and occasionally cardholder names. Forever 21 engaged security firms, contacted law enforcement, and issued public notifications.

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Incident timeline

undetected · 195 days

discovery → filing · 11 weeks / 74 days

Apr 3, 2017

Begins

Oct 15, 2017

Discovered

Dec 28, 2017

Filed

vs. sector median

+3 wks slower

This filing is one of 5 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

Oregon State AGbd_30d34ebfc38771b32017-12-28Candidate
Washington State AGbd_756c891ad9759ec02017-12-28Verified
California State AGbd_84ca08f8d4d2f9432017-12-28Verified
South Carolina State AGbd_b5afdc19050013b92018-01-03 · +6dVerified

Name: Forever 21, Inc.
norm: forever 21
Domain: forever21.com

Name: Forever 21, Inc.
norm: forever 21
Domain: forever21.com
Industry: Retail & Consumerllm

Discovered: Oct 15, 2017
Breach occurred: Apr 3, 2017 – Nov 18, 2017
Undetected for: 195 daysoccurrence → discovery
Materiality determined: —
Notification sent: Nov 14, 2017
Affected individuals: Not disclosed
Data types: Financial accountIdentity (basic)
Attack vector: Unknown
MITRE ATT&CK: T1078 Valid AccountsT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General
Initial access: external_remote_services

During the incident: Engaged leading payment technology and security firms to assist
Established a dedicated call center
Issued a press release
Posted information on its website
Provided substitute notification to New Hampshire residents
Working with payment processor and POS device provider
In contact with law enforcement
Changes made: Addressing the operation of encryption on the POS devices
Working with security firms to evaluate ways to enhance security measures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 11 weeks(74 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 5 states

View merged incident ↗

Oregon State AGDec 28 · first

Washington State AGDec 28 · first

California State AGDec 28 · first

New Hampshire State AGDec 28 · first · this page

South Carolina State AG+6d

Pattern: first filing Dec 28 (OR), last Jan 3 (SC) — a 6-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/forever-21-20171228.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 28, 2017
Raw hash: 679ae92c3ae2136729afe4cb7835725e95b68b1c630b02fa0b7fae2c3303971b

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entityForever 21, Inc.

Victim entityForever 21, Inc.

Incidentdiscovered Oct 15, 2017

Stated responseEngaged leading payment technology and security firms to assist

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov