MisuseRetail & ConsumerRetailPrivilege AbuseEmployee Data InvolvedCustomer Data InvolvedMulti-Stage ChainIdentity (basic)Government IDFinancial accountCredentialsHighActive

North Palm Motors, LLC

bd_ca1137f1b225881f · schema v1 · pii pii-v1

Severity

High

Discovered

Feb 10, 2016

Filed

Jul 11, 2016

To disclose

22 weeks

Affected · nationwide

22,96136 in this filing

Linked

2 filings

Confidence

66%

Full breach record for North Palm Motors, LLC →

North Palm Motors LLC (dba Napleton's Car Rental Center) filed a supplemental notice with the NH AG regarding a data breach caused by former employees who stole customer data. The incident occurred between late June 2015 and March 2016. Approximately 22,961 customers were affected, including 36 in NH. Data included names, addresses, DOB, driver's licenses, and credit card info. The company sued the employees and their new employer, obtained an injunction, and offered 1 year of Lifelock identity protection.

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Incident timeline

undetected · 254 days

discovery → filing · 22 weeks / 152 days

Jun 1, 2015

Begins

Feb 10, 2016

Discovered

Jul 11, 2016

Filed

vs. sector median

+14 wks slower

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_1ba9068a7fde33d52016-07-14 · +3dVerified

Name: North Palm Motors, LLC
norm: north palm motors
Domain: napletonrental.com

Name: North Palm Motors, LLC
norm: north palm motors
Domain: napletonrental.com
Also named: North Palm Motors, LLCdba oflegal entity
Napleton’s Car Rental Centerdba oftrade name
Industry: Retail & Consumerllm

Discovered: Feb 10, 2016
Breach occurred: Jun 1, 2015 – Mar 9, 2016
Undetected for: 254 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jul 11, 2016
Affected individuals: 22,961state + nationwide
Data types: Identity (basic)Government IDFinancial accountCredentials
Data elements: Date of birth
Attack vector: Insider
MITRE ATT&CK: T1078 Valid AccountsT1052 Exfiltration Over Physical Medium
Threat actor: Internal
Regulator citations: Notified NH Department of Justice pursuant to New Hampshire Statutes Section 359-C:20(I)(b)
Initial access: insider_action

During the incident: Referred this matter to local law enforcement for possible criminal prosecution
Filed a civil lawsuit against former employees and their new employer
Obtained a temporary injunction requiring return of information
Retained Lifelock to offer identity protection services for one year
Changes made: Continuing investigation to determine if any other parties may be involved
Seeking permanent injunction preventing use or disclosure of information
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 22 weeks(152 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

New Hampshire State AGJul 11 · first · this page

Massachusetts State AG+3d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/north-palm-motors-20160711.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 11, 2016
Raw hash: 96d2f6c096a729394ec227a54b1d72ffececc00e51a913a64c3c7949c9f1662f

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityNorth Palm Motors, LLC

Victim entityNorth Palm Motors, LLC

Incidentdiscovered Feb 10, 2016

Stated responseReferred this matter to local law enforcement for possible criminal prosecution

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov