HackingFinancial ServicesFinancePhishingStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)Government IDFinancial accountMediumContained

TOWN & COUNTRY FEDERAL CREDIT UNION

bd_c91b15ae8502bca6 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Feb 23, 2019

Filed

Apr 29, 2019

To disclose

9 weeks

Affected

14state residents only

Linked

2 filings

Confidence

66%

Full breach record for TOWN & COUNTRY FEDERAL CREDIT UNION →

Town & Country Federal Credit Union notified the NH AG of a breach affecting 14 NH residents. Unauthorized access to employee email accounts occurred between April 1 and Dec 12, 2018. Data exposed included names, SSNs, DOB, driver's licenses, and financial account info. The credit union secured accounts, hired forensic investigators, notified law enforcement, and offered 1-year identity theft protection.

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Incident timeline

undetected · 328 days

discovery → filing · 9 weeks / 65 days

Apr 1, 2018

Begins

Feb 23, 2019

Discovered

Apr 29, 2019

Filed

vs. sector median

+1 wks slower

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_2bca39c4cf71e4df2019-04-29Verified

Name: TOWN & COUNTRY FEDERAL CREDIT UNION
norm: town country federal credit union

Name: TOWN & COUNTRY FEDERAL CREDIT UNION
norm: town country federal credit union
Industry: Financial Servicesllm

Discovered: Feb 23, 2019
Breach occurred: Apr 1, 2018 – Dec 12, 2018
Undetected for: 328 daysoccurrence → discovery
Materiality determined: —
Notification sent: Apr 9, 2019
Affected individuals: 14state-resident count only
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security numberDate of birth
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General
Initial access: phishing_link

During the incident: Secured the email account credentials
Notified law enforcement
Retained a leading forensic security firm to investigate and confirm the overall security of its email and computer systems
Instituted multi-factor authentication for its email system
Changes made: Instituted multi-factor authentication for its email system to prevent similar incidents
Providing complimentary identity theft protection services to all individuals whose social security numbers were contained in the email account
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 9 weeks(65 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Massachusetts State AGApr 29 · first

New Hampshire State AGApr 29 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/town-country-20190429.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 29, 2019
Raw hash: adf0c57bb0702660bc1dbb45734bb27a562322864247c4375099ec2fde95ec07

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityTOWN & COUNTRY FEDERAL CREDIT UNION

Victim entityTOWN & COUNTRY FEDERAL CREDIT UNION

Incidentdiscovered Feb 23, 2019

Stated responseSecured the email account credentials

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov